Dynatrace is fun
February 08, 2020

Dynatrace is fun

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is being implemented across the organization. For my business area, Dynatrace helps us to effectively monitor a truckload of hosts with minimal manual oversight. Also, Dynatrace plays a key role in impact analysis for both business areas (internal users) and external users. The analysis graphs are very useful to help leadership visualize a problem.

Pros

  • Problem impact analysis
  • Root cause analysis

Cons

  • Need a framework for tagging
  • More examples and/or comparisons (e.g., when JVM GC takes too long, what does that look like in Dynatrace?)
  • We are more responsive to outages
  • Can provide impacts analysis quickly
  • Dynatrace Network Application Monitoring (NAM) and formerly DCRUM
I would consider Network Application Monitoring as looking at and under the foundation, while Dynatrace provides insights to the house and structure.
Dynatrace support is exactly what you should expect--quick, responsive, and detailed.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is well suited for tier 2 help desk and monitoring functions.

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