Increase Business Efficiency and Revenue with e-automate!
November 15, 2024
Increase Business Efficiency and Revenue with e-automate!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with e-automate
We use e-automate in every area of our business. It is a crucial piece of almost every business process. From service to sales to finance, every department fully utilizes e-automate. E-automate allows our business to provide excellent customer service to our customers by providing quick access to key information. E-automate also provides clear visibility into the performance of each department and facilitates smart decision making to continue to increase our revenues.
Pros
- E-automates interface is intuitive and easy to navigate, making our employees more efficient in performing their job tasks.
- The reporting is available in summary or detail versions, and includes the option to filter even the most complex of queries to get right to the key information needed.
- E-views fill the gap where an existing report may not present the data in the desired format or where a user needs to export the data for use in other analysis tools.
- User management is easy with a very rich permissions structure to allow administrators to finely tune the access each user needs.
Cons
- E-automates API needs to be updated to include some of the more advanced get and update methods.
- The leasing functions need to be enriched to provide easier management of leased contracts.
- A smart notification or alert system, to trigger emails or actions based upon events is very basic and limited.
- E-automate has allowed us to trim down our internal workforce by not re-hiring departures. Our employees are able to do more with their time.
- E-automate allows us to maintain optimal inventory levels, decreasing our inventory value by 50%. This is accomplished by using the rich analytics and reporting.
- E-automates contract billing has allowed us to fine tune how we bill our customers and increase the accuracy by 30%.
The contracts area provides clear visibility into what the present state of the department is and what changes have occurred. Being able to quickly access the history and quickly get to the detailed information allows our staff to quickly identify and correct issues before they become big problems. Also, the amount of available options allows us to correctly bill even the most complex of contracts.
This is huge! Being able to have one consolidated system greatly reduces data entry time and effectively eliminates data duplication errors. It also greatly reduces the internal IT burden of supporting multiple systems and keeping infrastructure up to date. Having all of the information in one place allows quick jumping from transaction to transaction and department to department.
E-automate is much better at understanding the needs of the office equipment industry and provide the necessary tools. SAP Business One has limited features specific to the office equipment industry and includes things that are not useful. E-automate is also priced much better and provides the best value for your investment.
Do you think e-automate delivers good value for the price?
Yes
Are you happy with e-automate's feature set?
Yes
Did e-automate live up to sales and marketing promises?
Yes
Did implementation of e-automate go as expected?
Yes
Would you buy e-automate again?
Yes
Comments
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