Overall Satisfaction with ECI e-automate
ECI e-automate is our company-wide ERP tool that handles almost all of our company operations. This includes our dispatch, AR, AP, contracts, billing, reporting, and more. Other additional features allow you to track first call efficiency, customer reviews, profitability, sales, revenue, projects, statistics, trends, and many other areas that are of interest to any CFO.
- Dispatch is easy
- Account set up is easy
- Allowing multiple, movable windows within the program so you can bounce between screens.
- More friendly integration with third party apps.
- Reporting and account reviews are outstanding.
- ROI for account profitability is outstanding.
They are much more stable and current.
Do you think e-automate delivers good value for the price?
Yes
Are you happy with e-automate's feature set?
Yes
Did e-automate live up to sales and marketing promises?
Yes
Did implementation of e-automate go as expected?
Yes
Would you buy e-automate again?
Yes