To Improve your private medical practice
May 17, 2016

To Improve your private medical practice

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with eClinicalWorks

  • Making appointments and scheduling has become a lot easier and organized on eClinicalWorks. You are able to change your settings to view the entire month or weekly schedule. It gives you the options to make a certain type of appointment either, new patient, existing patient or nurse visit.
  • You are able to tell the patients their test results once we receive them with the physician's notes directly attached to the results for a quicker explanation.
  • Searching patients based on a various amount of information is also easy, either by date of birth, last name, or social security number.
  • The system would crash periodically and we would need to have a technician come to help often.
  • It made our internet connection very slow.
  • Trouble connecting to external devices such as printers or scanners, computer techs would come and explain that the software of eClinicalWorks wasn't recognizing the devices, making it difficult to check faxed items.
eClinicalWorks I believe is very suitable for the medical industry. As a medical scribe it made a report of the patient's first visit or chief complaint and it was very easy to note down and to enter in the vital signs very fast before the physician was able to see the patient, allowing her to have more time to see the patient's reason for their visit.

eClinicalWorks Feature Ratings

Real-time eligibility verification
6
Claims management
3
Patient billing
6
Financial Reporting
6
Rule-based scheduling
7
Automated patient check-in
3
Automated appointment reminders
7
Multi-location support
6
Calendar interface
8
Charting / document management
8
Templates
7
E-prescribing
8
Fax integration
3
Patient portal
8
Mobile/tablet support
3
Speech recognition
Not Rated
Integration with other EMR and PM systems
7
Customization
5
Workflow automation
5
Role-based permission levels
6
Data backups and redundancy
6
HIPAA compliance
6
Local mode / networking failsafe
4
Task tracking
5
Specialty-specific workflows
5
Multi-office / multi-physician capabilities
5