EClinicalWorks- a viable, reputable EMR solution for your practice
May 20, 2016

EClinicalWorks- a viable, reputable EMR solution for your practice

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with eClinicalWorks

  • Very user friendly.
  • Easy and straightforward to set up.
  • Makes changes along with the changing regulatory requirements. Meets the standards necessary to successfully meet meaningful use, PQRS and reporting of other quality measures.
  • eClinicalWorks had performance issues for larger size groups. I am not sure their technical setup was the best to ensure top speed to move around the application. Also their tools to evaluate this problem did not work.
  • Recommended to have more metadata items for their EBO reporting module and to grant direct access to their database for analytics teams to generate needed custom reports.
  • Having more overall functionality that is geared toward larger practices.
Epic was much higher in price and very complicated to build and maintain.
I think eclinicalworks is an excellent choice for an EMR for small to medium size practices. It may be less appropriate where there are many providers in one database.

eClinicalWorks Feature Ratings

Real-time eligibility verification
3
Coding
6
Claims management
5
Patient billing
5
Financial Reporting
4
Rule-based scheduling
4
Automated appointment reminders
6
Multi-location support
5
Calendar interface
Not Rated
Charting / document management
7
Templates
8
E-prescribing
8
Fax integration
7
Patient portal
9
Mobile/tablet support
Not Rated
Speech recognition
5
Integration with other EMR and PM systems
5
Customization
6
Workflow automation
6
Role-based permission levels
8
Data backups and redundancy
3
HIPAA compliance
5
Local mode / networking failsafe
Not Rated
Task tracking
Not Rated
Specialty-specific workflows
7
Multi-office / multi-physician capabilities
5