Item: ELMO Software
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

ELMO is our chief HR portal for employees. Individuals use it to access their employment status details, receive correspondence on contracts from HR, take continuing education courses, review college staffing structures, locate team members, and so on. In my role, I also use it to initiate the recruitment of new staff members and apply for external CPD.

Pros and Cons

Onboarding process for new staff
Continuing education application process
Team structure information

Process of assigning forms to self can be a bit clunky or difficult
Staff can assign forms to other staff that they don't need to
Some courses accidentally applied for can't be deleted

Usability

Once I learned the specific way of doing things, the software became very logical and ergonomic. It is easy to use and is an excellent resource for many of the specific tasks required for my role, especially in relation to staff onboarding and management. It is also excellent as a resource for my own personal HR information.

Support Rating

I have not needed to call on ELMO Software support per se. Any assistance I have needed has been provided by my HR department, who may well have called upon the support offered by ELMO in their roles.

Key Insights

Do you think ELMO Software delivers good value for the price?

Not sure

Are you happy with ELMO Software's feature set?

Yes

Did ELMO Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ELMO Software go as expected?

I wasn't involved with the implementation phase

Would you buy ELMO Software again?

Yes

Other Software Used

Microsoft 365 (formerly Office 365), FileMaker Pro, Skype for Business (formerly Lync), now part of Microsoft Teams

Likelihood to Recommend

The performance review process is clear and easy to complete, for both employee and manager. I have experienced this in both roles, with my own staff, and undergoing my own review with my manager. I haven't experienced scenarios where it is less appropriate, I think our HR department customised the software well to our needs.

ELMO Software, Excellent!

Modules Used

Overall Satisfaction with ELMO Software