Item: Emplifi
Rating: 10
Author: Verified User

Overall Satisfaction with Emplifi Social Commerce Cloud

Use Cases and Deployment Scope

Use it on a daily basis to schedule content, share content calendars with key stakeholders, and analytical reports. Business problems this addresses: giving directors an overview of content and allowing them a quick glance at all time what is coming up on social.

Pros and Cons

Pros

Schedule content quickly and effectively
Provides dashboards for important KPIs that we need to report on
Labels to quickly find content within different campaigns

Cons

Link in bio - really hit or miss if these save or not. Sometimes they do and sometimes have to refresh and try again over and over again.
Sometimes the analytics within the native platforms (like TikTok) are really different than the analytics Emplifi Social Commerce Cloud pulls through.

Usability

Love how easy and straightforward Emplifi Social Commerce Cloud is for users. The only thing that I've had trouble with would be with labels - sometimes it's hard finding where the labels go and how to tag them all at once. Might just be a user thing though!

Key Insights

Do you think Emplifi delivers good value for the price?

Not sure

Are you happy with Emplifi's feature set?

Yes

Did Emplifi live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Emplifi go as expected?

I wasn't involved with the implementation phase

Would you buy Emplifi again?

Yes

Other Software Used

LTK, GRIN, Instagram

Likelihood to Recommend

Overall, Emplifi Social Commerce Cloud is a great do-it-all tool that keeps the world of social scheduling, posting, and reporting easy to manage. Would highly recommend to anyone looking for a tool to help their workload feel more manageable!

Comments

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To the cloud!