EMS: A-OK! (Except for VTC...)
March 09, 2018
EMS: A-OK! (Except for VTC...)
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with EMS Software
EMS is used firm-wide at a prominent law firm I support. It is used to schedule meeting spaces and services in offices around the globe, including catering, audio-visual support, and facilities.
- EMS works well to book audio-visual equipment for meetings.
- Booking and adding details can be done for dozens of meetings at once.
- Reporting can be created and specialized to produce exactly the statistics you need.
- Video conference reporting is awkward. When generating a report of video conferences that involve different meetings that involve different time zones for each location, EMS is not able to produce the video conferences in chronological order--the various time zones inevitably confuse the report, resulting in the need to print and manually sort the conferences. This has been my longest-running pet peeve with EMS.
- EMS greatly improved the functionality of our reservation system. The software used prior to EMS was exceedingly poor. While EMS still has its quirks, it was light years beyond what had been used previously.