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EMS from a University Perspective!
October 01, 2018

EMS from a University Perspective!

May Wilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

[It's] Used by several partners on campus including, but not limited to the Student Center and Event Services Dept, and Registrar Department. The software allows course coded classes to be input along with special events. My department specifically uses EMS to book special events for Registered Student Organizations, Campus Departments, and External Guests.
  • Allows for multiple bookings on one transaction. It does not take up a lot of my time to book a 7 room conference for one of my clients.
  • The confirmation report allows for communication between client and event planner. I am able to select the details that I want to hide versus the details I want to highlight.
  • The Wizard Tool allows for easy changes to multiple bookings. If I need to add details to multiple rooms on multiple days there is a tool for that.
  • I would like there to be a better function to change multiple details simultaneously.
  • At this time you are able to view last opened reservations only if you are continually signed in. I would like it to still remember despite signing out.
  • Allowing a reminder for an event kind of like Outlook and Gmail. I understand that there is a partnership between EMS and Outlook, but a reminder for EMS itself.
  • Increased our revenue for summer conferences by allowing seamless integration of conference bookings with dorm bookings.
It is a great a product software for such a large campus such as UCI. Seamless conversation between campus partners for booking. Easy to input details for each booking specific to the room(equipment, catering, facilities management). The reason it is not at a 10 is simply because the inputs are a bit outdated. The confirmation of the system lags when writing an email before the confirmation.
Just right - easy for administrators and programmers alike to configure new rooms, take some out, or just add details.
Well suited - Having several partners who have access to the same bookings could lead to potential problems, but for the most part EMS makes sure everything is up to date and allows all partners to see the same schedules.