Paperless
September 20, 2018

Paperless

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

Encompass is used by our Mortgage Production group, and it allows us to transition leads to funded loans paperless.
  • We are able to create custom screens to tailor to individual personas; this keeps staff from needing to go to additional pages.
  • We are looking at Consumer Connect; it isn't quite where we need it yet, but it is close.
  • Consumer Connect needs detailed fees. These fees need to be dynamic based on user entries such as property type, property state, occupancy, etc.
  • Releases seem to have a few unseen hiccups until clients start using it. Some of those have been basic functions.
  • Items on the roadmap keep getting pushed, in some cases over 18 months.
  • Paperless was a huge plus for our group.
Mavent was the tipping point for us. We wanted a compliance tool in the system.
Great for high volume shops. Has integrations for day 1 and lots of other services.