Overall Satisfaction with Entrinsik Informer
As an independent consultant, I use Entrinsik Informer (EI) at any client site that has it implemented. At this point, I've used it only with clients who were still on Unidata; I have no experience with those operating through SQL.
I'm a huge fan for a number of reasons. Navigationally, it's intuitive for any user. It's flexible for in terms of file linkages and in terms of dictionary names (in plain English) for less-experienced users. It enables more experienced users to build complex reports quickly and produce them in multiple display formats. The copy feature is very helpful in enabling the construction of a new report without having to start at step one. Overall, it's simply an excellent product. For me, the only impediment is that I've never had any training in its use, so I'm confident that there are functionalities that I'm not leveraging. Finally, EI has a very attractive price point making it feasible for even the smallest institution.