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Entrinsik Informer Review: "Put information into the right hands with Informer"
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Karen Brenneman profile photo
May 09, 2016

Entrinsik Informer Review: "Put information into the right hands with Informer"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Entrinsik Informer

We use Informer across campus. It changed the way we access information. In the past, power users ran reports for the rest of campus. Now, the entire campus has access to the information they need when they want it.

Our IT department writes most of the reports and controls access. For example, all budget managers have access to real-time information. What the budget manager sees is limited to the general ledger numbers they manage. One department can't see another department's numbers. We also have access to course information, demographics, etc. All the information seen depends on your access level. End users love it since all they have to do is fill in a few blanks!

  • Put information into the hands of those that need it for quick & easy access.
  • Allows security controls so the right people see the right information.
  • I wish it was easier to write reports on the fly.
  • I would love if I could save the report modifications I make for me to see each time (if I drag column somewhere, it does not stay that way when I open it again).
I really liked using the Query Builder that was once part of our Colleague system; however, it really relied on power users to provide the information to the campus. As Query Builder was phased out, our campus moved to Informer. The switch over was very successful. For most end users, the change was quick and easy. Now, even those resistant to the change are on board!
We have been able to easily bring in different data sources so we can still use one reporting tool. Our Pharos UniPrint data is disseminated to end users through Informer. I think we also have some information from Blackboard available via Informer.
Some of the reports I run in Informer are on course information. The Registrar has to approve the fields I can have access to first. If I write a report, I can keep it private, make it public for anyone with a login to access, or make it available to a specific user or group of users. Our system admins can really tweak security settings down to the field level.
I think Informer is great when a lot of people need similar information from your CRM. Reports can be written where the end user fills in their specific request. It is as easy as fill in the blank!

Entrinsik Informer Feature Ratings

Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
6
Formatting capabilities
7
Report sharing and collaboration
10
Publish to Web
Not Rated
Publish to PDF
10
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10

Using Entrinsik Informer

Usability

8
I use it on a regular basis and it is very simple. The only time I struggle is if I am trying to write a complex report. Our admins write most of the reports, so this does not happen often.

Usability Pros and Cons

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None

Easy Tasks

  • Exporting to a .csv file
  • Changing input in the Runtime Parameter

Difficult Tasks

  • Sorting on screen takes a while if you have a lot of data output
  • Writing complex reports