Overall Satisfaction with Epicor Prophet 21
In the whole organization, P21 helps with inventory but limited resources due to having to pay for certain (needed) features. EX: numbered lines on a Purchase Order. I basically feel P21 can be best described as "if you need to go next door, you have to go all the around the block to get there". We created our own way to perform price changes and there is no help for annual inventory returns. But on the positive side, there are features we use daily.
- Audit Trail is a nice feature, it keeps track of old prices and who did what on some transactions.
- Item Fast Edit is also a feature we use often but is limited by what it can and cannot do.
- Short Code has been beneficial as well since ABC classes affect other departments and their functionality.
- There needs to be more access to areas that can give you a QOH (quantity on hand) it would be very helpful in Item Fast Edit.
- The "Shipped" checkbox in "Extended Info" on PO's has no function!!!!!! Have no idea why it is there.
- No functionality for Annual Return of non-moving inventory.
Change management was minimal - NO! did not change management
- not qualified to answer