Well balanced ERP software
April 20, 2018

Well balanced ERP software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Epicor Prophet 21

We use P21 across the whole company from Accounting, Purchasing, Sales, to Inventory and shipping management. On the purchasing side we use it to send POs to our vendors and on the sales side, we use it to process orders for our customers. The product is very flexible and reporting rich when paired with some third-party add-ons. It can be a little complicated and not intuitive at times, but for the most part (especially with inventory management) it gets the job done well and is flexible enough to meet our needs.

Pros

  • Flexibility, the software is very flexible and customizable
  • Cost-effective ERP when compared to other competing products
  • Community support. Beyond P21 support, there is a strong community of users that are very helpful in solving problems and getting answers.

Cons

  • Can be a little complicated at times
  • Support could use a little more of a personal touch with call-in options
Yes - Although I was not here through the migration of a much more limited product, the project management, and implementation was fairly smooth from what I understand.
  • Purchasing is a place where it has really shined with our organization
  • Inventory management, especially in coordination with other product add-ons, is a huge help
  • Order processing and customer management is fairly flexible
The other products we looked into were either cost prohibitive or overly complicated. P21 offers a fair balance.
It is very useful for distribution, manufacturing, wholesale, and distribution types of businesses. For retail-type businesses, this isn't what you'd be looking for.

Epicor Prophet 21 Feature Ratings

Accounts payable
8
Accounts receivable
8
Global Financial Support
8
Primary and Secondary Ledgers
8
Journals and Reconciliations
8
Configurable Accounting
8
Standardized Processes
8
Billing Management
8
Cash and Asset Management
8
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
8
Inventory tracking
10
Automatic reordering
8
Location management
8
Pricing
8
Order entry
7
Credit card processing
Not Rated
Cost of goods sold
8
Order Orchestration
8
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
API for custom integration
8
Plug-ins
10
Role-based user permissions
6
Single sign-on capability
8
Award Lifecycle Management
Not Rated
Budgeting and Forecasting
8
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
8
Project Revenue Recognition
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
8
Supplier Management
8
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
7
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Forecasting
8
Inventory Planning
8
Performance Monitoring
8
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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