eSign Genie has been a Lifesaver!
January 26, 2021

eSign Genie has been a Lifesaver!

Patricia Eaton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with eSign Genie

eSign Genie has been fundamental in aiding our organization
to stay in compliance with various government agencies, especially now during
the Covid-19 issue affecting all of us. We have several people working from
home and they have employees that they manage, out in the field. It has been a
challenge to disseminate documents for signature and tracking to make sure they
are returned on a timely basis – following up with snail mail originals. eSign
Genie has absolutely changed the way we function and do business since this is
all now done virtually and has relieved a lot of stress on managers and the
organization’s home office employees.
  • The software has been designed for ease of use - very intuitive.
  • Uploading and setting up templates is quite easy.
  • The online chat has been very helpful and very immediate.
  • Training documentation could be better - it is hard to find online and when it is found, it is usually hard to read.
  • I haven't quite figured out how to manage documents once they have been fully executed. I'm afraid to lose them if I try too many things.
  • It has helped us to stay in compliance in preparation for upcoming audits.
  • It has reduced stress for many employess when trying to gather documents for the home office - time and effort has also been reduced as the whole process is much smoother than it used to be.

Do you think Foxit eSign delivers good value for the price?

Yes

Are you happy with Foxit eSign's feature set?

Yes

Did Foxit eSign live up to sales and marketing promises?

Yes

Did implementation of Foxit eSign go as expected?

Yes

Would you buy Foxit eSign again?

Yes

It is great for disseminating documents for signature for people working in different regions of the state and for those working at home. It is not so appropriate when documents are sent out that need to be notorized -- I haven't been able to find out if eSign Genie could still be used for these instances.