Overall Satisfaction with Esker
We use Esker across our whole organization as a means for submitting and processing invoices for payment. Accounts Payable uses Esker the most. The biggest problem we had was having too much paper. Esker helped decrease the amount of paper shuffling by a drastic amount. Esker also helped the AP department move invoices around quicker for internal approvals and payment.
- Our users have a couple different ways to submit invoices into Esker for processing. This is helpful in case one of the other ways is unavailable for use.
- Notes and comments can be made in multiple locations of the invoices to help keep all the information together.
- We still encounter challenges with invoice submission and missing invoices that were sent into Esker but never show up.
- Esker has had a positive impact on our time management skills.
We have not used any other product similar to Esker in the past.
Do you think Esker delivers good value for the price?
Not sure
Are you happy with Esker's feature set?
Yes
Did Esker live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Esker go as expected?
Yes
Would you buy Esker again?
Yes