Item: EveryAction
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use it across all departments to send emails, and also manage donor and alumnae profiles and information. Further, we use it for 8872 and 990 compliance forms. We use it at the national level and at the affiliate level. We also use it to track our fundraising efforts and reports.

Pros and Cons

Capturing data in profiles.
Sending emails and templates.

Almost too complex for all members of the team to use it.
That events and then online action event pages are created separately.

Return on Investment

It's a great way for us to steamline work throughout the organization.
Helps track and manage fundraising.
Piloting using it for applications for our training programs as well.

Implementation Rating

I wasn't directly involved but the transition to the new EveryAction was time and labor intensive and we lost emails from our affiliate's email list in the process.

Reliability and Availability

It's occasionally down, but in general, EveryAction is always available.

Key Insights

Do you think EveryAction delivers good value for the price?

Not sure

Are you happy with EveryAction's feature set?

Yes

Did EveryAction live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of EveryAction go as expected?

Would you buy EveryAction again?

Yes

Other Software Used

WizeHive Zengine, Quickbase, Zoom

Likelihood to Recommend

It can be difficult to use and has a steeper learning curve, but I think it's really the only CRM that allows us to do everything we need with emails, data management and then compliance reporting across a national organization with affiliates.

EveryAction Review

Overall Satisfaction with EveryAction