EvolutionX makes it easy to be professional
April 28, 2025

EvolutionX makes it easy to be professional

Kara Rubenfeld | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EvolutionX

Why we chose EvoX with Spruce POS integration? Our customers are contractors working for
multiple clients. Clients constantly call for missing invoices, have questions
about orders, deposits & material
lists (including purchase history). The portal gives customers access to vital information
& frees up our staff for sales. Our customers love the portal. They find it easy to navigate and like to make payments before the due date, using credit card or ACH.
I love that I can login from the storefront and
"see what the customer sees". I can help them to navigate the portal.
Evo X makes it easy to upload art, create
banners, content pages and layouts that look professional without hiring a
design team! I post weekly blogs and events - I love that I can refresh
the content as needed. The platform will redirect content based
on my edits. Even the most inexperienced site builder will find the
product user friendly. (I had basic knowledge of the process and no
specific art or web design training prior.) The process for adding brands, links, html and products is fool
proof. EvoX is a user-friendly product. I
am doing the entire site myself, and it's manageable. The support team
have been with us 100%!

Pros

  • blog posts are very easy
  • connects customers with their account documents
  • we receive payments before due date without contacting clients
  • tools to build pages & content are easy to use

Cons

  • tutorials do not always cover all the questions
  • when I find an issue with dev I find it best to add lots of documentation as it might be a new issue with our branch
  • Before we did anything we should have gone through our inventory completely...that has been a major setback for us...bc it's not organized for online sales
  • no need to chase customers for payment they go to portal and make payments
  • customer satisfaction. They love access and say they are so happy we are doing this.
  • SEO & google hits for links and sites we have brings in new business
  • Can take orders and answer questions even when we are not here!!!
  • Can work on and access the site anywhere.

Do you think EvolutionX delivers good value for the price?

Yes

Are you happy with EvolutionX's feature set?

Yes

Did EvolutionX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of EvolutionX go as expected?

Yes

Would you buy EvolutionX again?

Yes

Very well designed so any user who learns the program can update their own pages without the expertise of outside designers. Amy, Charlee and the team have just been super helpful every step of the way getting us from zero to on our way to Ecommerce!
There are a few things need to be worked on like how we can sell or take orders for windows, doors, other custom items that we sell but are not part of inventory... bc the items exist for sales but will never be part of the online marketplace for lack of skus..

EvolutionX Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
9
Branding
9
Mobile storefront
9
Product variations
9
Website integration
9
Visual customization
7
CMS
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
eCommerce security
10
Promotions & discounts
9
Personalized recommendations
9
SEO
8
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
Not Rated

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