TrustRadius Insights
EvolutionX is commonly used to streamline customization of prices and promotions, as well as for quick product and catalog uploads. Users …
Overview
What is EvolutionX?
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
Recent Reviews
How EvolutionX Differs From Its Competitors
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Popular Features
- Product catalog & listings (11)8.383%
- Product management (11)8.282%
- Product variations (11)7.474%
- Branding (11)6.666%
Reviewer Pros & Cons
Pricing
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What is EvolutionX?
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
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- Setup fee requiredRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
Product Demos
EvolutionX Product Demo - Recurring Orders
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EvolutionX Product Demo - Complex Product Configuration
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EvolutionX Product Demo - Quote Builder
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EvolutionX Product Demo - Analytics
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EvolutionX Product Demo - App Store
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EvolutionX Product Demo - Quicklists
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is EvolutionX?
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
The solution enables users to create a shopping experience customers expect with built-in B2B functionality. EvolutionX lets users:
- Restrict what users see by role and catalog
- Create cost centers for budget approvals
- Set up multi-tiered pricing
- View, edit, and create quotes
The solution empowers customers to make the best buying decisions. Ensure what is sold online is entirely a brand's. The software achieves this with:
- Integrated product catalogs
- Automatically updated wholesaler product info and pricing
- Build your own products feature
- Product overlay functionality
It also aims to create smoother data transfers, centralize management, and free up the user's time. EvolutionX has:
- Integrations with the most popular industry ERPs
- Open API
- Thorough developer documentation
The service can also include in-house marketing and web design services. Their team of ecommerce experts offer:
- Fully custom B2B website design
- Growth-driven design services
- Digital marketing campaigns
- Automated ecommerce workflows
EvolutionX Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: Product & Brand Restrictions
- Supported: ChatGPT Integration
- Supported: Customized Search Settings
- Supported: Managed Catalogs
- Supported: ERP Integration
- Supported: HubSpot Integration
EvolutionX Screenshots
EvolutionX Video
EvolutionX Integrations
- HubSpot CRM
- Stripe Payments
- Advancepro Inventory Management
- Akeneo
- Authorize.net
- Avalara
- BlueSnap
- Braintree, a PayPal service
- Cardknox
- Constant Contact
- DDMSPLUS
- Red Falcon
- ChatGPT
- Meta Business Suite
- Google Analytics
- Google Maps API
- Google Ads
- Greenwing Technology
- Intercom
- JumpTrack
- Mailchimp
- Opayo by Elavon
- Shippo
- Trustpilot
- Worldpay from FIS
- PayTrace
- Paya Connect
- Schneider Electric Product Selector
- UPS Shipping
- USPS Shipping
- FedEx Shipping
EvolutionX Competitors
EvolutionX Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.
Billtrust eCommerce, Adobe Commerce (Magento Commerce), and NetSuite ERP are common alternatives for EvolutionX.
Reviewers rate eCommerce security and Inventory management highest, with a score of 8.4.
The most common users of EvolutionX are from Small Businesses (1-50 employees).
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Reviews and Ratings
(30)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
EvolutionX is commonly used to streamline customization of prices and promotions, as well as for quick product and catalog uploads. Users have found that the Fusion Data integration in EvolutionX assists in providing SEO-friendly online catalog information, reducing the need for in-house developers. Additionally, the platform enhances visibility into sales processes for both B2B and B2C interactions. The responsive support team of EvolutionX has been praised for providing satisfactory assistance to users when needed.
Businesses rely on EvolutionX to create user-friendly websites for digital market presence and to simplify online ordering and invoice payment processes, which can improve internal operational efficiency. The software offers a user-friendly interface for managing e-commerce content, facilitating product sales, and enhancing customer interactions. Moreover, users find EvolutionX crucial for managing website content, improving customer service, and promptly resolving order-related issues. The availability of immediate support through chat and email is highly valued by users who appreciate knowledgeable and accessible assistance from the EvoX team.
User-Friendly Platform: Reviewers have consistently praised the platform for being user-friendly, making it easy to navigate and utilize its features effectively and efficiently.
Effective Search Functionality: Many users have highlighted the search functionality within the product as a standout feature, appreciating its ability to deliver accurate results quickly and helping them find what they need effortlessly.
Seamless Integration Capabilities: Users have been impressed by the seamless integration capabilities with various other software and services, emphasizing this as a strong point of the platform's functionality that streamlines their workflow seamlessly.
Catalog Merging and Integration Feature: The catalog merging and integration feature was also highlighted as a strong point by users, adding to the platform's appeal due to its ease of use in combining different catalogs efficiently.
Limited Customization Options: Some users have expressed a need for additional theme options to enhance customization and make the platform more visually appealing to their specific needs. They feel restricted by the current selection and desire more flexibility in designing their interfaces.
Order Mangement: Users have encountered challenges with invoice creation and order management, specifically in updating orders once placed.
Difficulty with Updates: Multiple reviewers have highlighted difficulties with the user interface due to frequent updates, which can make it challenging for new users to navigate the system efficiently. The constant changes create a steep learning curve that some find overwhelming.
Attribute Ratings
Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
April 19, 2024
A success story from Jenkinsons
Score 9 out of 10
Vetted Review
Verified User
We use EvolutionX for our office supplies business at Jenkinsons UK, and it's been a game-changer for us. Being B2B-focused, we faced a lot of headaches with other platforms, but since switching to EvolutionX, everything runs much smoother. We can quickly customize prices and promotions, upload products and catalogs with just a click, and process orders faster than ever. Our clients love it, and so do we!
March 04, 2024
EvolutionX for business supplier
We use EvolutionX as our back-end website provider for our ecommerce store as previously we struggled to provide our supplier catalogues and keep them constantly up-to-date and with Evolution X's integration of Fusion Data for online catalogue information, this is A+ content rich information that is ideal for SEO and the customer's front end for shopping online for their business supplies. The online catalogue also handles our stock and dynamic pricing, making everything a whole lot less reliant on our in-house developers and freeing them up to produce more income related projects for the company here.
February 27, 2024
Great Support Team, frequent updates and webinars, Integrations.. Kudos EvolutionX Team!
EvolutionX really helps us to bring more insights and outputs for the business, even though we are shaking hands with B2B or B2C. The sales window is much more visible with EvolutionX, and the support offered by them is just amazing; rapid and satisfied responses are guaranteed! Thumbs up for the support team!
February 21, 2024
An ecommerce platform to cover all your needs!
EvolutionX helped us create a UI-friendly website store for our customers. It helped us mark our presence on the digital front in the market.
February 05, 2024
My review of EvolutionX
I use EvolutionX to run my website and sell our products to our customers. We needed an easy to use interface to advertise our products to customers while allowing them to utilize the purchasing feature. EvolutionX is very user friendly for use on the back end and as well as the customer using our site to place orders.
February 05, 2024
Can't go wrong with EvolutionX!
EvolutionX is our customer Ecommerce platform. We use it to get our customers online to place orders & to pay invoices. Not only does it make shopping with [...] easier for our customers, it helps internal processes by eliminating departments having to spend time enter orders or enter invoice payments for customers.
January 26, 2024
EvolutionX Is A Great Asset For A Great Price!
I use EvolutionX for product and sales management. I also use it to create and manage our company's web accounts. The business problems the product addresses are problems with purchasing online on websites used by companies in an industry-specific environment, as well as helping to provide ease of use for the website for users who are not tech or web-friendly. The scope of my case is providing an organized way to keep all our accounts logged, as well as sales, product data, and other e-commerce data.
January 11, 2024
Great product for the value, but has room for growth.
We use Evolution as a B2B platform for our customer to make purchases, get pricing, and manage their account.
December 15, 2023
First is the customer and then the business
The main reason for the implementation is the management of content on our website and also the need to improve customer service in necessary updates to our old order management method, it is an example for the quick resolution of problems that our customers may have. without having to escalate recurring problems such as order taking and management resolution.
December 08, 2023
Nice e-commerce platform with a great feature set.
Mainly used for e-commerce needs. In our case, setup up multi-channel marketing campaigns, SEO, and merchandise management for B2B. Adjusting campaigns (e.g., banners, seasonal pages, and one-time campaigns), so pretty much everything you typically need for E-commerce. It could serve quite well our needs with small customers as well as large ones since we work in B2B.
November 21, 2023
EvolutionX: The chat box that copies to our e-mails is a lifesaver!
Score 10 out of 10
Vetted Review
Verified User
EvolutionX is our website store. It is super important that we have support at our fingertips when we need it. The chat box that copies to our e-mails is a lifesaver! Please don't ever change this level of service, it is the gamechanger. The EvoX team over the years has always been extremely knowledgable and available for our questions. They keep the Help Center updated for quick reference, that addresses some of our questions to the team, but mostly educates us on what's possible. Would like to see more training webinars.