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EvolutionX

EvolutionX

Overview

What is EvolutionX?

EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.

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Recent Reviews

TrustRadius Insights

EvolutionX is commonly used to streamline customization of prices and promotions, as well as for quick product and catalog uploads. Users …
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TrustRadius Insights
TrustRadius Insights

My review of EvolutionX

10 out of 10
February 05, 2024
Incentivized
I use EvolutionX to run my website and sell our products to our customers. We needed an easy to use interface to advertise our products to …
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How EvolutionX Differs From Its Competitors

Customer Relationships

For sure it helped us a lot. We are able to showcase relevant products in abundance, and that is the first thing that customers like to see; great choice. It help us get the best price for our customers and adjust prices according to different business needs. Communication and connection with …
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Online Reputation Building

EvoultionX helped us with better overall customer service and that helped build our reputation and consistency.
By enabling us to integrated Google tools trough app shop EvolutionX helped us improve our online presence too.
All those different aspects and features that you offer contributed to our …
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Customer Relationships

Our customer service systems are all in-house so delivery and stock issues are all managed by our own systems. But I would say the email templates on EVOX are a nicety to have with dispatch emails sent for orders which links to sending a Trustpilot invite out from the easy integrations to manage …
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Online Reputation Building

Thanks to the SEO content, our webstore ranks a lot higher in Google now and with the mobile responsiveness, this has also helped. Our old site never displayed correctly on mobile so EVOX was a no-brainer and specific to our industry which is a bigger attraction to joining the platform.
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Customer Relationships

EvolutionX has really helped us to bring in more sales and business. The support team is really helpful, and the back-end team is doing a great job with frequent updates, features, and webinars. The integrations made us save a lot of time. We have been using EvolutionX for a long time, which is …
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Online Reputation Building

Yes, EvolutionX did shed a lot of light on the marketing part of the organization. There was a positive urge for sales opportunities that benefited the company, and we are glad to say EvolutionX is one of the reasons for the same. It does stand out and helps us every day. Great job, Evo Team.
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Customer Relationships

EvolutionX has increased our customer satisfaction overall. We have never had so many of our customers using our website and placing orders. Our customers find our site easy to access and use. It is also visually appealing, so customers come back to our site to place orders on a regular basis.
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Online Reputation Building

I would say EvolutionX has helped us build a larger digital presence and/or improve your online reputation. Having a user friendly site is one of the best ways to get customers to come back and order on a regular basis. Our customers tend to be loyal to use, but having a competitive site is helpful.
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Customer Relationships

EvolutionX has helped our organization to improve customer satisfaction. Ever since we purchased their services, our presence on the internet and online customer base has skyrocketed. Prior to using EvolutionX, our organization was struggling in this area. It was one of our goals to fix these …
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Online Reputation Building

EvolutionX has helped your company build a larger digital presence and/or improve your online reputation by providing advice, tips, tricks, etc., to help us stay in the market with our competitors. Especially in an industry that does not have a very big online shopping/online web user demographic …
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Customer Relationships

One of the reasons that we continue using EvolutionX is the satisfaction of our customers, this is seen in customer loyalty in that their orders are executed without errors and we guarantee that they have a truly satisfactory experience.
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Customer Relationships

Actually, it helped. First of all, it improved campaign management, which became as easy as a few clicks. Secondly, it helped a lot with order management, decreased a monkey job on the customer support side on one hand, and improved customer satisfaction by a faster resolution of issues with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Product catalog & listings (11)
    8.3
    83%
  • Product management (11)
    8.2
    82%
  • Product variations (11)
    7.4
    74%
  • Branding (11)
    6.6
    66%

Reviewer Pros & Cons

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Pricing

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EvolutionX

EvolutionX

N/A
Unavailable

What is EvolutionX?

EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.

Entry-level set up fee?

  • Setup fee required
    Required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

BigCommerce

BigCommerce

$29.95
per month
What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Shopify

Shopify

$29
per month
What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

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Product Demos

EvolutionX Product Demo - Recurring Orders

ecisolutions.wistia.com

EvolutionX Product Demo - Complex Product Configuration

ecisolutions.wistia.com

EvolutionX Product Demo - Quote Builder

ecisolutions.wistia.com

EvolutionX Product Demo - Analytics

ecisolutions.wistia.com

EvolutionX Product Demo - App Store

ecisolutions.wistia.com

EvolutionX Product Demo - Quicklists

ecisolutions.wistia.com
View more demos
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

7.4
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

7.3
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.4
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

7.7
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

7.9
Avg 7.8
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Product Details

What is EvolutionX?

EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.

The solution enables users to create a shopping experience customers expect with built-in B2B functionality. EvolutionX lets users:

  • Restrict what users see by role and catalog
  • Create cost centers for budget approvals
  • Set up multi-tiered pricing
  • View, edit, and create quotes

The solution empowers customers to make the best buying decisions. Ensure what is sold online is entirely a brand's. The software achieves this with:

  • Integrated product catalogs
  • Automatically updated wholesaler product info and pricing
  • Build your own products feature
  • Product overlay functionality

It also aims to create smoother data transfers, centralize management, and free up the user's time. EvolutionX has:

  • Integrations with the most popular industry ERPs
  • Open API
  • Thorough developer documentation

The service can also include in-house marketing and web design services. Their team of ecommerce experts offer:

  • Fully custom B2B website design
  • Growth-driven design services
  • Digital marketing campaigns
  • Automated ecommerce workflows

EvolutionX Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: eCommerce security
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: Product & Brand Restrictions
  • Supported: ChatGPT Integration
  • Supported: Customized Search Settings
  • Supported: Managed Catalogs
  • Supported: ERP Integration
  • Supported: HubSpot Integration

EvolutionX Screenshots

Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing toolsScreenshot of EvolutionX abandoned carts featureScreenshot of EvolutionX drag-n-drop widget layoutScreenshot of EvolutionX built-in app storeScreenshot of EvolutionX product search settingsScreenshot of EvolutionX jump to feature to quickly navigate the adminScreenshot of EvolutionX customer dashboard exampleScreenshot of EvolutionX quicklist example

EvolutionX Video

EvolutionX Integrations

EvolutionX Competitors

EvolutionX Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

EvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.

Billtrust eCommerce, Adobe Commerce (Magento Commerce), and NetSuite ERP are common alternatives for EvolutionX.

Reviewers rate eCommerce security and Inventory management highest, with a score of 8.4.

The most common users of EvolutionX are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(30)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EvolutionX is commonly used to streamline customization of prices and promotions, as well as for quick product and catalog uploads. Users have found that the Fusion Data integration in EvolutionX assists in providing SEO-friendly online catalog information, reducing the need for in-house developers. Additionally, the platform enhances visibility into sales processes for both B2B and B2C interactions. The responsive support team of EvolutionX has been praised for providing satisfactory assistance to users when needed.

Businesses rely on EvolutionX to create user-friendly websites for digital market presence and to simplify online ordering and invoice payment processes, which can improve internal operational efficiency. The software offers a user-friendly interface for managing e-commerce content, facilitating product sales, and enhancing customer interactions. Moreover, users find EvolutionX crucial for managing website content, improving customer service, and promptly resolving order-related issues. The availability of immediate support through chat and email is highly valued by users who appreciate knowledgeable and accessible assistance from the EvoX team.

User-Friendly Platform: Reviewers have consistently praised the platform for being user-friendly, making it easy to navigate and utilize its features effectively and efficiently.

Effective Search Functionality: Many users have highlighted the search functionality within the product as a standout feature, appreciating its ability to deliver accurate results quickly and helping them find what they need effortlessly.

Seamless Integration Capabilities: Users have been impressed by the seamless integration capabilities with various other software and services, emphasizing this as a strong point of the platform's functionality that streamlines their workflow seamlessly.

Catalog Merging and Integration Feature: The catalog merging and integration feature was also highlighted as a strong point by users, adding to the platform's appeal due to its ease of use in combining different catalogs efficiently.

Limited Customization Options: Some users have expressed a need for additional theme options to enhance customization and make the platform more visually appealing to their specific needs. They feel restricted by the current selection and desire more flexibility in designing their interfaces.

Order Mangement: Users have encountered challenges with invoice creation and order management, specifically in updating orders once placed.

Difficulty with Updates: Multiple reviewers have highlighted difficulties with the user interface due to frequent updates, which can make it challenging for new users to navigate the system efficiently. The constant changes create a steep learning curve that some find overwhelming.

Attribute Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
April 19, 2024

A success story from Jenkinsons

Jelena Žujović | TrustRadius Reviewer
Jelena Žujović
Web developer
Jenkinsons (Retail, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
EvolutionX is great for B2B sale and can accommodate many use cases to feet different clients needs.

It is loaded with different marketing tools that can be utilized in broad meaner.

Some areas of improvement would be maybe to think to give more power to user, for instance some feature that business can have stock level for instance withing my account area and can receive notification when stocks of paper for instance are low.





March 04, 2024

EvolutionX for business supplier

Verified User
Manager in Sales
Retail Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For the majority of our customers they shop online, so for us to be able to offer an account walkthrough via Teams, it has been truly powerful stuff for our sales team to hop on a Teams call and run through the account functionality with a customer for functions such as cost control measures, quick lists, saved baskets, recurring orders etc. The customer can really get a thorough understanding of the features available and opt for what they need to best suit their purchasing needs. We utilise this everyday and the feedback on functions has been that they haven't seen this before from any online business supplier they've ordered with before such as Viking, Lyreco etc. It doesn't work as well for customer retention, as the orders are transactional and there are no follow-up emails you can automate as an email template in EvolutionX, this would be valuable to growing business further.
February 27, 2024

Great Support Team, frequent updates and webinars, Integrations.. Kudos EvolutionX Team!

Verified User
C-Level Executive in Quality Assurance
Information Technology & Services Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When you are dealing with day-to day life in B2B and B2C online business, EvolutionX can make a big impact on sales and reports, which you can integrate with your CRMs, which will make your business analysis a bit relaxed. But there are scenarios where our colleagues find it difficult when it comes to EvolutionX, sometimes due to delays in support (not all the time) and with the integrations part.
February 05, 2024

My review of EvolutionX

Verified User
Employee in Customer Service
Retail Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EvolutionX is best suited for ecommerce sites. Any company that has products to sell is suited to be an EvolutionX customer. Customers with catalogs of items can benefit the most, because catalogs can be easily uploaded and maintained. Small business with one or a few items to sell may not benefit as much as larger small businesses.
February 05, 2024

Can't go wrong with EvolutionX!

Verified User
Manager in Sales
Logistics & Supply Chain Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Overall, I find EvolutionX to be one of the top ecommerce platforms available today. They also do a good job at continuously looking for ways to improve not only our customers UX, but ways to enhance the site for distributors such as adding analytics.

Customer support is always quick for me...may not always have the solution or answer I need, but will find out and let me know in a timely fashion.
January 26, 2024

EvolutionX Is A Great Asset For A Great Price!

Verified User
Employee in Other
Wholesale Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
They are extremely helpful in doing a lot of work that could be done by someone in my role, but rather, they help and guide me when I do not understand something, or they will complete it for me on their end. This includes anything along the lines of answering my questions, coding work, website design, and any product issues we may deal with on our website.
January 11, 2024

Great product for the value, but has room for growth.

Verified User
Manager in Marketing
Wholesale Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Overall, I think Evolution is a great option for small to mid-size businesses. We did not have a hard time getting set up and have not had any major issues since launching our site with them. That said, there are opportunities for them to expand upon some of their basic features. Mobile functionality also leaves a lot to be desired.
December 15, 2023

First is the customer and then the business

Savana Stella | TrustRadius Reviewer
Savana Stella
Business Manager and Technological Strategies
Texas Instruments (Semiconductors, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
EvolutionX has a very special virtue for optimized inventory management and also for order management with unique features that consider the customer as a necessity to help exponentially increase sales by obtaining a robust customer management and dispute resolution system. problems based on robust and realistic metrics.
December 08, 2023

Nice e-commerce platform with a great feature set.

AS
Anton Smyslov
Product Owner
Sunday (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's quite well suited for the needs of our company. I'm pretty sure it will also suit the needs of mid-big-size companies. There are a lot of features, it's quite easy to administrate and maintain, and customer service is nice and friendly. I would say for companies that already utilize a big suite of (e.g., SAP services) for e-commerce, then it's not the best choice to switch. Otherwise, I don't see any problems.
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