Figma is a great tool - with a caveat.
September 25, 2025

Figma is a great tool - with a caveat.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Figma Organization

Overall Satisfaction with Figma

FigJam and Figma regular are everyday tools for design, collaboration and user-flow documentation. We use it variably for design documentation and collaboration Our preferred medium is always Confluence or Sharepoint for any final documentation. Business problems : Alignment over a strategy, execution of designs in our apps, incorporation of feedback into the designs, ability to live collaborate for faster problem resolution.

Pros

  • FigJam collaboration.
  • Figma design documentation.
  • Presentations.

Cons

  • Better alignment within the team.
  • Time and $$ saved in discussions.
It's still got room for improvement. There are items that users coming from platforms like Miro struggle with. Our org moved completely out of Miro into Figma, and this has created a lot of issues for our board movement from Miro to Figma. Example: The format is incorrect when we imported boards from Miro.
It's up there - but needs tweaking to ensure. We were forced to move to Figma, but it's a great tool nevertheless. Miro offers usability functions for novice users that Figma is still not fully up to speed on. Miro's overall templates are more appealing, and AI usage in Miro is better integrated.

Do you think Figma delivers good value for the price?

Yes

Are you happy with Figma's feature set?

Yes

Did Figma live up to sales and marketing promises?

Yes

Did implementation of Figma go as expected?

Yes

Would you buy Figma again?

Yes

It is very suitable for design and presentation. Less suitable for documentation. Well-suited - all sorts of design! Collaboration with visuals and for alignment without multiple emails. Not particularly great - For documenting items in the long run, or presenting something in a formal forum (this takes more time than using Microsoft and CoPilot).

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