Filevine is a good place to start.
Updated November 12, 2025

Filevine is a good place to start.

Alicia Bishop | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Filevine

Filevine is our main software for managing legal cases. We keep track of client communications with it as well as expenses, contact information, medical records, and team tasks.

Pros

  • Filevine allows us to keep a detailed log of notes, with time and date stamps.
  • Filevine allows for quick transition through files and sections within a file.
  • Filevine has good calendar for managing deadlines.

Cons

  • The drop downs are finicky. If I am not perfectly hovered over an option the entire drop down disappears and I have to do it again.
  • A search feature within the client files would be amazing. Rather than scrolling for a specific conversation, I would like to be able to type in keywords and it pull up. But only in that one clients file.
  • More app compatibility. It would be nice if I could call/text/email directly from Filevine. But not all of my apps are compatible.
  • Texting and Faxing fail consistently. I don't know that I have ever been able to successfully send a text from Filevine.
  • Switching from paper filing to Filevine has allowed the firm to grow exponentially. We are able to take on 10 times the cases as before.
I think the layout is easy to navigate. There are just a few small things I wish were easier, like making contacts directly from the app, or utilizing the search bar for a specific case rather than all cases.
I did not play a deciding role in firm software.

Do you think Filevine delivers good value for the price?

Not sure

Are you happy with Filevine's feature set?

Yes

Did Filevine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Filevine go as expected?

I wasn't involved with the implementation phase

Would you buy Filevine again?

Yes

I think Filevine is great for a small scale law firm. But I have worked at other law firms, and for the district court, and have found Filevine to lack some of the key items I appreciated with prior software.

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