Spend less time on the phone and more time working!
July 31, 2019

Spend less time on the phone and more time working!

Kristen Reeves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Flock

Flock is a great resource for communication within the office. We use Flock throughout our entire office and we have also added people from other departments into some of our chats that pertained to them. We have all of our computers set to automatically open Flock when our computers are turned on every morning. This is great because no one 'forgets' to open it and then misses important messages.
  • Flock prevents us from having to stop what we are doing to go over to someone else's desk to communicate with them.
  • Flock makes is easy to send out office wide messages to go to each person who has been added to our chat.
  • Flock allows multiple chats to be set up under each account. For each chat, the original person who created the chat can choose who is in the chat and also whether each person is allowed to read-only or to also send messages.
  • Flock has a built-in to-do list. On this list, you have the option of assigning each task to a different person/user and then can check off each item as it is completed.
  • There is a 10,000 message limit but this shouldn't be too much of an issue unless you are sending LOTS of messages.
  • Audio and video quality can sometimes be distorted during video chats.
  • Flock has made it so much easier for our office to communicate.
  • Flock has allowed us to spend less time on the phone or at other employees desks because we can have questions answered via Flock.
I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
Flock is great for an office setting where there are several employees who all work together but that are located in different areas of the office. We are able to keep an ongoing chat to quickly resolve any issues or answer/ask any questions amongst each other. Flock would not be great for constant video communication as the audio and video quality can sometimes be a little off.

Flock Feature Ratings

Task Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Mobile Access
9
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10