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Forcepoint Web Security Review
January 10, 2020

Forcepoint Web Security Review

John Keenan | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Forcepoint Web Security

We use Forcepoint Web Security to monitor web traffic across the majority of the organization. It allows us to view usage trends, block malicious sites, and track user behavior that may or may not be malicious. We use the agent-based version and its security has been extremely beneficial in a number of areas to improve visibility and investigate.
  • Blocking unwanted websites
  • Presentation of data for reports
  • Product support after implementation
  • Navigation of primary portal
  • Good understanding of DLP events.
  • Good investigative tool for credential misuse.
Web proxies will always cause some disruption due to false positives. This one was in the environment before I joined the team and there was no real reason to disrupt a product that's working as designed.
We generally like Forcepoint, but whitelisting of BioMed devices and frequent inexplicable (no actual Forcepoint block page) blockages of traffic prevent the ability to completely understand the security risks presented by each case. We can't tell what the BioMed device is actually doing once it's whitelisted so it could be going to malicious sites but our whitelisting makes it impossible to tell. Some sites appear to be unsuccessful at loading and there's no explanation as to why. They show up as approved in Forcepoint but FP support isn't terribly useful in suggesting other options that could be causing similar results—all they provide is "our product is operating as designed".