TrustRadius readers - Why we use Formstack!
September 12, 2017

TrustRadius readers - Why we use Formstack!

Anthony Nijmeh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Teams

Overall Satisfaction with Formstack

We use Formstack on behalf of 16 associations that we manage. Uses range from collecting information for awards, volunteering, event RSVP, event registration with payments, small conferences and membership sign up and renewal. Formstack itself is mainly managed by the technology staff who provides other staff access to View/Edit and exporting.
  • We manage several smaller associations who have recurring events. Combining this with Stripe allows us to embed a professional looking form onto an existing website without having to pay for a third party event registration platform.
  • Reusable templates, ability to copy forms, fields and sections allow us to deploy recurring forms quickly and accurately.
  • 3rd party integrations solves many of our problems such as payment gateway (Stripe), coupons and reviews. We use reviews for membership applications which we really find very useful.
  • The logic feature is great but it would be an improvement to allow logic on a per item level with radio buttons, select boxes and check marks.
  • Working with themes can be cumbersome. I also don't think limiting themes is a good idea. It's an essential part of ones toolbox when designing a form. I get frustrated when I'm forced to delete one in order to create a new one.
  • Stripe
  • Mailchimp
We are able to take online payments using Stripe which was one of the core features when we moved over to Stripe. Mailchimp subscribe is great for integrating a professional looking form on to your website that looks built-in.
Formstack is well suited for collecting information for events which require a more complex selection of fields and logic. You won't get this sort of flexibility with standard event registration systems. It's also very well suited for collection nomination information and biography profiles. It might not be well suited in situations where tier pricing and access levels are required.

Formstack Forms Feature Ratings

Survey templates
8
Themes
6
Custom logo/branding
10
Changes to live survey
10
Multiple question types
9
Survey logic flexibility
8
Data export
10
Standard reports
9
Custom reports
9
Access controls
10
Compliance
10