Formstack is easy to use!
October 03, 2017
Formstack is easy to use!
Score 8 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Formstack
Formstack is being used across our organization. We use it for our application forms internally and externally. The simplicity of it makes it user-friendly and allows us transpose the form information into the appropriate database.
- Formstack has excellent customer service, so we get support immediately. If something does go wrong, or we have questions, there is an available and responsive support team
- Formstack builder allows for easy modifications and updates. If our form needs to change, it doesn't have to be completely rewritten, but can be modified within the old template. Minimal efforts needed on our end.
- Formstack allows you to include attachments or hyperlinks within the applications. This minimizes emails or other software to add on top of the form.
- Formstack needs an easier way of merging two headers in one at the top of a form. That part is a little complex and not done in one click.
- Formstack needs to have an option where a field is required if the answer is "no" or "yes." I don't think that option is there now based on your response type.
- The pre-confirmation page of the form always looks like the final confirmation page to our clients, so they never end up submitting the actual form successfully. There is a need to scroll to the bottom right and then press submit again. Most clients miss this step.
- None.
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