Fabulous Formstack
October 17, 2017

Fabulous Formstack

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Formstack

Formstack is used by our whole organization. We use Formstack to handle all of our feedback forms, surveys, and inter-departmental requests. We've tried other survey and form services that could tackle part of our needs but not all of them. Formstack is ideal since it can easily be embedded into our website, integrates with other services we use and has robust email features.

Pros

  • Conditional Logic: we haven't found another service that does this quite as well as Formstack.
  • Simplicity/User-Friendly: Incredibly easy to build even the most robust of forms.
  • Embedding.
  • Integrations: Integrates with tons of other services/platforms that keeps our ecosystem running smoothly.

Cons

  • Sometimes the form builder is slightly clunky or buggy.
  • Complicated conditional-logic gets hard to follow/troubleshoot.
  • Seems like there is unnecessary feature or design switches that come out of nowhere.
  • Hubspot
The only main integration we use is with Hubspot. Incredibly simple to use and improves the analytics and lead tracking greatly.
Formstack is very well suited for surveys and feedback forms. We haven't really found a limitation or a place that it isn't appropriate.

Formstack Forms Feature Ratings

8.3
Survey templates
9
Themes
8
Custom logo/branding
8
10.0
Changes to live survey
10
Multiple question types
10
10.0
Survey logic flexibility
10
7.0
Data export
7
Standard reports
8
Custom reports
6
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Survey Distribution ()
Not Rated
9.0
Access controls
9
Compliance
9

Comments

  • Robin Bryant | TrustRadius Reviewer
    Robin Bryant
    (Vendor Representative) commented 8 years ago
    Thank you for reviewing Formstack! We are always happy to hear from satisfied customers! We are continually working on the Formstack app to ensure we are staying on top of customers needs and what's hot in the industry to ensure the very best product. We apologize if at times some of the feature and design switches come out of nowhere. We do try to stay on top of keeping our customers informed through emails, social media and our website. If you should ever have an idea for the app, please submit those to us at https://ideas.formstack.com.

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