Overall Satisfaction with Fortinet FortiGate
We use it as our internal and external firewall. It is also used with all security options, including DDOS protection, in our branches.
- Web filtering, which protects the users browsing to non-secure websites
- Network security between different networks
- Traffic shaping control for users and applications
- Traffic shaping options based more on layer 7, so you could have a more detailed control over the exact sites users are browsing
- The transition between different major updates
- More option in fast reports and dashboards
- A more exact measure of bandwidth to show in dashboard and FortiView
- Very positive because it helps us reducing cost by avoiding the acquisition of additional network equipment
- It helps us to easily reach our internal security objectives
- Bandwidth control
We selected it because it is a good balance between a very well positioned company and good pricing
Using Fortinet FortiGate
200 - They are part of the user who receive fortigate security protection and also the administrator which fortigate helps to solve security in a friendly and simplistic way.
2 - We need people with advanced knowledge in network configuration and support, but most of the admin task of the fortigate appliance are very user friendy to configure, admin and support.
- Security protection
- WAN links load balance
- Traffic Shaping
- Wan link Load balance and high availability configuration for main ISP connections at the same time in active mode
- Different ways to apply traffic shaping to the users
- Load balancing options
- Remote site connections
Evaluating FortiGate and Competitors
Yes - Cisco Router doing a bad combination of security and shaping
- Price
- Product Reputation
- Analyst Reports
- Third-party Reviews
Fortinet is a very well ranked security company in the market giving to the company a good balance between security and pricing.
I still will keep it as my option.
FortiGate Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled - There is a lot of testing implicit with the migration to the fortigate to tune as much as possible the browsing experience for the users, it does not matter how much do you test to avoid user issues in production you will have to deal always with small quantity.
- Load balance between WANs connections
FortiGate Training
- In-person training
- Self-taught
Yes, it was easy, there are a lot of resources in internet that are easy to follow.
Configuring FortiGate
Fortigate Cookbook it is definitely a good guide to start and follow
Yes - we have customized the interface extensively - Very easy to do and manage
No - we have not done any custom code
FortiGate Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - It is a good option always have available premium support hours in case you have a failure, In the last 3 years i never had a major issue that need to request big support help
Yes - yes, definetely.
In some occasion during this year, we experienced a big issue that was causing a degradation in our internet, initially we created several cases requesting support to factory to try to find the origin of the bad internet performance and experience for the users especially in videoconference, after hours of troubleshooting and testing we found that the issue was caused by a security protection of DOS that only was automatically applied during high traffic hours during the day.
Using FortiGate
Pros | Cons |
---|---|
Relatively simple Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Difficult to use |
- Policy creation to allow communication between networks
- Application traffic Shaping
- Make traffic shaping troubleshooting
FortiGate Reliability
Relationship with Fortinet
Additional hour of support in case of an emergency failure or advanced support
Upgrading FortiGate
Yes - It is very easy to do an upgrade of version and also a rollback in case you have any problem. There is a lot of information even in the same console before executing all the process.
- New Features available
- having access to las network tendencies in market like SDWAN without doing an appliance replacement