Item: FreeConferenceCall.com
Rating: 10
Author: Leslie Fusaro

Use Cases and Deployment Scope

We have used freeconferencecall.com for at least four years. We use it for staff meetings, training, education, and most recently morning rounding meetings. We have hospital subscriptions to zoom but I prefer this platform. The calls are clear and rarely drop. We don't have trouble logging in like we do with the zoom platform. There is the option to do video conferencing but I have not used that. I also love that I have one number and code. It is the same one that it has been for years. I don't have to send out the info, I just tell the staff call the conference line. Since COVID several other departments have started using this platform as well. Some other platforms like zoom often kick people off or drop or you can't get through to begin with. In all my years of using this that has only happened to me once with freeconferencecall.com and that was at the very beginning of the pandemic.

Pros and Cons

Clear calls, it is easy to hear no matter how many participants are on the call.
Does not kick participants off, we have up to 40 people on the call and it works fine.
Easy to remember, the phone number and code is the same so it is easy for staff to recall.
No busy signals, we can always get through to set up call.

Increased promotion of the video platform.
Possibly allow customers to choose their own access code.
I really can't think of anything else. I really like this platform.
Allow host to mute participants.

Return on Investment

It has greatly improved communication with in the dept.
We have gone from 12-20 attendees at the staff meeting to 40 plus.
I keep waiting for this company to charge but it has been free for four years.

Alternatives Considered

Zoom and Cisco Webex Calling

The biggest plus with FreeConferenceCall.com is that you don't get dropped. Users can easily call in with the same number each time. There is rarely a time when you can't get a call started. And above all else there is no charge.

Key Insights

Do you think FreeConferenceCall.com delivers good value for the price?

Yes

Are you happy with FreeConferenceCall.com's feature set?

Yes

Did FreeConferenceCall.com live up to sales and marketing promises?

Yes

Did implementation of FreeConferenceCall.com go as expected?

Yes

Would you buy FreeConferenceCall.com again?

Yes

Other Software Used

Zoom, Cisco Webex Meetings

Likelihood to Recommend

This format is great for my staff meetings. It allows back and forth conversations without dropping parts off. We use it for lectures and recently rounding meetings. I have encouraged others to try it. It is so easy to use and does not require any set up for a meeting. You literally call the number and enter your code. It is also good for family conferences so that the provider can reach out to multiple family members at once.

Free and no dropped participants.

Overall Satisfaction with FreeConferenceCall.com