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What is is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.

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Recent Reviews

TrustRadius Insights has become a go-to solution for businesses and organizations across various industries, thanks to its user-friendly …
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Popular Features

View all 15 features
  • Call recording (8)
  • Call reports (8)
  • Audio conferencing (10)
  • Video conferencing (6)
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View all pricing

Suggested Amount


per month

Average Amount


per month

Market Rate


per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4 per month
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Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Avg 8.2

Call Management

Customized phone system settings

Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

Avg 8.3
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Product Details

What is Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar. starts at $4.

Reviewers rate Hosted PBX highest, with a score of 9.

The most common users of are from Small Businesses (1-50 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know! has become a go-to solution for businesses and organizations across various industries, thanks to its user-friendly interface and ease of training employees. With low-cost conference calls, users can connect with clients nationwide, making it a cost-effective option. The software's sharp audio quality stands out compared to other services, providing clear communication during important calls. Many companies have integrated into their daily operations, dedicating specific numbers for sales calls and information gathering sessions.

The convenience of having one consistent number and code for all conference calls has been highly appreciated by users. Whether it's remote group connections or recording calls for later review, the software offers the flexibility needed to accommodate different scenarios. Some businesses have found value in utilizing to support the transition from voice to video calls, occasionally incorporating slide presentations and materials. The software's video conferencing capabilities have allowed for virtual meetings with clients individually or in groups. Additionally, coworkers have found it useful for arranging conference calls, resulting in cost savings compared to other conferencing services.

Despite occasional issues with microphone compatibility and recent login interruptions, users who have reached out to customer service have received explanations related to local carriers causing difficulties for free account holders. As a solution, upgrading to a paid account has been suggested to alleviate these challenges. Nevertheless, users continue to find easy-to-use and reliable for various purposes such as sales, marketing, technology, and editorial tasks. Its ability to provide a reliable connection without frequent drop-offs has been particularly helpful during the COVID-19 pandemic when virtual meetings have become crucial for business operations.

Easy-to-use Online Portal: Users have found the online portal provided by to be very user-friendly and intuitive. Several reviewers have mentioned that they appreciate how easy it is to access call details and recordings through the portal, making it convenient for reference and review.

Competitive Functions Beyond Free Plan: Many users have compared the additional features offered by beyond their free plan favorably to other providers. They feel that these competitive functions add value to the service without requiring an upgrade or subscription.

Reliable and Secure Calls: Numerous reviewers have expressed satisfaction with the reliability and security of calls on They appreciate the use of personal access codes and consistent phone numbers, which ensure secure communications. Additionally, users highlight that even with a large number of participants, there are no audio quality issues or instances where participants get kicked off the call.

Outdated and Unappealing Interface: Some users have expressed dissatisfaction with the interface of, describing it as outdated and lacking visual appeal.

Occasional Dropped Calls: While rare, some users have experienced dropped calls while using

Limited Features and Polished Feel: Users have mentioned that lacks fun features like filters and backgrounds, making it feel less polished compared to other software options in the market.

Users highly recommend for professional use due to its ease of use and ability to handle larger conference calls. They suggest trying it out for free before considering an upgrade. For non-urgent calls, users recommend exploring other applications while for calls with a significant number of attendees, they suggest using paid platforms like Zoom or RingCentral. is considered a great alternative for small companies or organizations by users of all experience levels and ages. It is particularly recommended for collaborating with team members across different locations, conducting small online meetings, internal calls amongst staff members, team meetings, and trainings. Users find it easy to use with the flexibility to record calls or screenshare, making meetings seamless. Users highly recommend for internal calls, medium to large calls, and calls with external groups. They suggest practicing with a friend or co-worker before recording a conversation or meeting on the platform. Overall, users believe that is worth considering as a free or inexpensive tool to host conference calls. It is described as an excellent and easy-to-configure tool that offers advanced features without cost.

Attribute Ratings


(1-12 of 12)
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Score 4 out of 10
Vetted Review
Verified User
  • Until recently, ease of use
  • Until recently, reliability
  • Free cost
  • Detailed call reports
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Amy O'Day | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
  • It would be nice to be able to find recordings in one place rather than having to scroll through the history of calls.
  • International Calls could be easier to navigate.
  • There are a lot of marketing emails that go out via email. It would be nice to have fewer.
Score 10 out of 10
Vetted Review
Verified User
  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
  • Increased promotion of the video platform.
  • Possibly allow customers to choose their own access code.
  • I really can't think of anything else. I really like this platform.
  • Allow host to mute participants.
Michelle Braun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It lets people connect from all over the world - for FREE! Amazing.
  • People can join global phone calls without paying global prices. There are local numbers in multiple countries that people can use.
  • The instructions for adding a person on-the-fly weren't the most intuitive.
  • Occasionally, we'd lose the connection and have to dial back in. Not often though.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Ease of setup - There is an installer and software does need to be installed on the computer but it's incredibly easy and simple to get started.
  • Inviting meeting participants is incredibly easy from within the application. Either a link can be copied into a regular email or a list of email addresses can be input and you can send a single invitation to everyone as once.
  • The video and audio clarity are great (assuming everyone has a good internet connection). is also good at determining who is talking and placing that image at the forefront during the meeting.
  • Browser-based option. It would be great if there were no need to install the software. A browser or cloud-based option with no local component needed would be great.
  • A higher GB limit on saving recorded meetings on the free version. Currently, it is at 1 GB which is a little low. I understand that of course, they need to make money, but with the cost of memory being so low these days, while the quality, and thereby memory usage, goes up, more than 1 GB should be standard.
  • This may be available in the paid version, but screen sharing would also be great (if it's possible in the free version then I just haven't figured out how to do it).
Dmitry Galkin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • is free. That's its main attraction.
  • The program allows you to see which phone numbers were on the call and for how long. This can be useful for reference.
  • The calls have always worked perfectly for me, without interruption and with a great sound quality. This makes it the optimal low-budget option.
  • It would be nice if the custom greeting feature were included in the free features.
  • One of the premium features should be a secured line option, that's protected from intrusion.
  • A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.
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