Overall Satisfaction with FreshBooks
My use case for Freshbooks is simple: track hours worked and expenses incurred for various clients/projects, send invoices to collect payment, track whether payment was received. Freshbooks has made it extremely efficient and simple for me to do all of that, including doing it right from my phone.
- I love the Freshbooks mobile app. That thing is a huge life saver and time saver for quickly capturing expenses and images of receipts the moment I have a receipt in hand for business expenses, and assigning them to the right project/client with the right expense category. That alone makes Freshbooks worth it for me.
- I also love the ease of tracking time to various projects/clients and then the ability to quickly and easily create, edit and send invoices.
- And best of all, for the usage levels I need...it's FREE.
- I wish there was a way to separate expense reimbursements from revenue in the invoice section. When creating an invoice you can choose whether to send just expenses, or just hours, or both together, but in the outstanding invoice view, there's no indicator of what's revenue vs. what is expense reimbursement. Takes some manual work to figure that out when looking at your invoice list.
- FreshBooks has been a huge time saver for my personal submission of invoices and expenses to my clients. I only work with a few at a time, so the $0 cost of the entry level subscription has a fantastic ROI :)
- Harvest
I had looked at Harvest as a competitor due to their integration with Asana, but ultimately settled on FreshBooks due to how easy the mobile app made it to make time entries, take photos of receipts & assign as expenses to various clients, projects, etc since I'm mobile most of the time I incur expenses.