Front is great for viewing texts and emails in the same place!
September 10, 2019

Front is great for viewing texts and emails in the same place!

Patryk Odedina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Front

Our sales and processing team use it to communicate with our customers. As many people usually touch a customer's file, it is simple to share access to an email or text thread.
  • Allows multiple people access to text and email threads
  • Allows you to draft an email for someone else to control and send
  • Integrates text and email into one inbox
  • Color coding between text and email.
  • Customized notification preferences.
  • I'm not aware as I'm not the one who purchased.
  • N/A
  • Outreach
Front is so much simpler to search and access templates for emails or texts.
I haven't even had any scenario where I needed support. So far no bugs or kinks for me!

Do you think Front delivers good value for the price?

Not sure

Are you happy with Front's feature set?

Yes

Did Front live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Front go as expected?

I wasn't involved with the implementation phase

Would you buy Front again?

Yes

I've actually never used an interface like this. If you use both text and email for communication with customers, this is great! Also, if you need to give multiple people access to be able to respond to one client.

Front Feature Ratings