Front and Center
August 28, 2020

Front and Center

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Front

Our marketing and client success management teams use Front but the rest of our company doesn’t. It addresses the problem of collaboration via email being clunky and difficult by streamlining it with tags, chats, and shared inboxes. It’s easy to assign an email to someone and they’ll get notified, chat with someone about an email directly below it, etc.
  • Collaboration
  • Organization
  • Assignments
  • I wish that my first email in the inbox would not be marked as read when I open front. I always have to mark it unread before moving on to whatever task I opened front to do.
  • Less time spent on communication activities
  • Higher productivity
I’ve always had pleasant experiences with front support

Do you think Front delivers good value for the price?

Yes

Are you happy with Front's feature set?

Yes

Did Front live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Front go as expected?

I wasn't involved with the implementation phase

Would you buy Front again?

Yes

Where collaboration is needed, so is Front. This is super helpful for teams that work in tandem to be able to have a chat directly below an email thread, removing the need to move the convo to Slack or Gchat.

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