Front. Excellent email for personal and team use.
October 02, 2025
Front. Excellent email for personal and team use.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Front
Front is the email platform we use for all communications. It allows all teams to work off single threads and communicate between teams without need for other mediums like Slack, Teams, or other internal communication channels.
My use case is on the Sales and Custom Support side of the business. I handle all inbound and outbound communications. When needed I tag and assign to different teams as needed. This cooperation between teammates is very helpful. Its also organized to keep all communication about a task in one place.
My use case is on the Sales and Custom Support side of the business. I handle all inbound and outbound communications. When needed I tag and assign to different teams as needed. This cooperation between teammates is very helpful. Its also organized to keep all communication about a task in one place.
Pros
- Templates. Make sharing specific details, instructions, and information easy. All team members can access templates. Joint effort.
- Assigning teammates to certain threads or tasks from within Front is helpful. Quick handoff while keeping visibility on activity is helpful.
- Metrics. Track response rates. Activity. Etc.
Cons
- Improvement with proactive alerts.
- Improvement with search function to add in more key words or filters.
- Ability to work from my phone. Increases my range and ability to reach my Clients and their needs.
- Templating information and the ease I can find/insert into responses is key. Saves time and efforts.
Front is cleaner from an email communication standpoint. Less details are sometimes better. Hubspot is more of a CRM and that focus is key. While Front is more of a communication channel.
Do you think Front delivers good value for the price?
Yes
Are you happy with Front's feature set?
Yes
Did Front live up to sales and marketing promises?
Yes
Did implementation of Front go as expected?
Yes
Would you buy Front again?
Yes
Comments
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