Frontline Aesop - Does What You Need It To Do, But at a High Cost
November 29, 2021

Frontline Aesop - Does What You Need It To Do, But at a High Cost

Eric Melnyczenko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Frontline Absence & Time
  • Frontline Recruiting & Hiring

Overall Satisfaction with Frontline HCM (Aesop Online)

We utilize Aesop for our employee attendance and substitute teacher tracking. Employees had their absences into the system and substitutes are contacted to fulfill those assignments. We also utilize the system to send out mass communications to our substitute teaching pool. We then integrate the data from Aesop into our HRIS/Business office software.
  • Employee absence tracking
  • Substitute teacher calling
  • Easy-to-use web interface
  • Reporting - WAY TOO cumbersome. I went through certification training on using the system and still have difficulty running reports.
  • Weird way of reporting when a substitute declines an assignment (Phone log shows call as "aborted")
  • No option to roll calendar over year to year
  • Substitute teacher calling
  • Employee absence tracking
  • Moved us away from a person doing all of the substitute calling
  • Allows employees to view their absence balances easily
  • Eliminates paper-based processes for time off requests
I have used ReadySub in a previous district, but at a different level than I use Aesop Online. Aesop definitely has familiarity in Illinois school district versus other vendors. Additionally, because we utilize Frontline Recruiting & Hiring, there is minor integration there that helps adding new employees or substitutes in Aesop directly from their application.

Do you think Frontline HCM (Aesop Online) delivers good value for the price?

No

Are you happy with Frontline HCM (Aesop Online)'s feature set?

Yes

Did Frontline HCM (Aesop Online) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Frontline HCM (Aesop Online) go as expected?

Yes

Would you buy Frontline HCM (Aesop Online) again?

No

The system does what it is designed to do: track employee absences and set up a system to call substitutes. For the price that we pay, I would think that we would get a lot more out of the system, but that's not the case. The report writer feature is way too cumbersome. You have to know exactly what type of report you want to run and then insert the specific fields you want. There are not reports that are pre-done that you can just click on with the information you are looking for. You have to create those yourself, which takes a lot of trial and error to get what you're looking for.

Frontline HCM (Aesop Online) Feature Ratings

Employee demographic data
6
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
5
Balance details
8
Annual carry-forward and encashment
7
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
6
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated