Overall Satisfaction with FullStory
Currently, we use it to track basic product usage (users and sessions) and to help provide additional engagement context for user experience/issues. We would like to continue surfacing user engagement metrics to improve product strategy, customer outreach, etc.
- Event tracking
- Customer Engagement
- User behavior
- Customer outputs (data exports)
- Improved reporting/configuration for session playlists
- Data lags/settling causing discrepancies in usage numbers tracked over time
- Improved bug identification and resolution
- Improved business understanding of usage
- Improved customer experience
Do you think Fullstory delivers good value for the price?
Yes
Are you happy with Fullstory's feature set?
Yes
Did Fullstory live up to sales and marketing promises?
Yes
Did implementation of Fullstory go as expected?
Yes
Would you buy Fullstory again?
Yes