Manage your expenses better - Fyle
August 07, 2021

Manage your expenses better - Fyle

Rishabh Maheshwari | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fyle

Fyle is being used by my entire organization for travel and expense management. It has helped us massively in reducing the time spent by the team on completion of their bills and expenses submission as well completion of the audit for the same so that reimbursements can be processed in timely manner.
  • Automatic details filling feature of Fyle saves a lot of time in browsing each and every receipt and then entering the details
  • Categorization provided by Fyle assists in reducing navigating and search time for itemizing the bills
  • Linking the audit feature from Fyle has helped in reducing the turnaround time for audit queries and thus improved productivity for audit team
  • Keeping a complete track of all claims submitted in the dashboard provides a clear view of what expenses are penign to be approved by audit team
  • Though intellisense is built in the software, but it doesn't remember beyond 3 items - this needs much improvement as receipts are mostly picked haphazard while filing the claim in bulk
  • Once the vendor name is filled by one employee in the organization, the same should get stored centrally so that every other person does not have to re-enter the name again and again - which even leads to multiple entries for same vendor every time a new report is created
  • When review question is posed by the auditor, there is no way to check if the employee response is read by the auditor - feature highlighting whether both the question or response is read by the concerned party should be there which helps in acknowledgement too
  • Fyle has had a positive ROI for my organization
  • It has helped in reducing costs for my organization by 2 man-months
  • It has reduced the turnaround time for claims processing from 4 weeks to 2.5 weeks
  • The overall satisfaction level about the audit department has improved by 2 points since we started making use of Fyle
Features wise both Zoho and Concur are equivalent to Fyle - may be they even offer more features. We picked Fyle particularly because:
a) We are a small organization of less than 200 employees and were looking for a cloud based offering
b) We had to keep our costs minimal without making major changes to our organization structure
Fyle was most optimal that catered to all our requirements.

Do you think Fyle delivers good value for the price?

Yes

Are you happy with Fyle's feature set?

Yes

Did Fyle live up to sales and marketing promises?

Yes

Did implementation of Fyle go as expected?

Yes

Would you buy Fyle again?

Yes

Fyle is a much better software than traditional excel reports as it provides both a mobile app and desktop application. Though there is much room for improvement, it still can be rated higher for more users as it makes the process of claims processing and auditing much faster and easier as compared to handling physical bills and receipts. It has helped my organization to save on 2 man-months cost as well by reducing the redundant activities of automating bill submission through apis for common apps like UBER, OLA, etc.