G2 allows us to leverage reviews from verified customers as social proof
September 02, 2022

G2 allows us to leverage reviews from verified customers as social proof

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with G2 Seller Solutions

Software evaluation and review processes are critical for us to offer our community of users the opportunity to express themselves freely and evaluate their experience with us. We believe this is an exercise in honesty and transparency that allows us to listen to our customers and market analysts actively. This program helps us to generate content for marketing actions to attract new customers, influence decision makers on the final purchase decision, and gain the loyalty of our existing audience.
  • Supports in running campaigns to get new reviews
  • Provides real-time information on our positioning against the competitors
  • Offer relevant intent data
  • Ways to classify reviews and quotes to faster identify them
  • Facilitate the discussion between vendors and users
  • More options in widgets to share our quotes
  • Allows us to influence decision makers on the purchase decision
  • We can Improve our products, services, and processes thanks to the feedback we get
  • We leverage the intent data as a new source for our ABX programs
The support from G2 Seller Solutions is good. The team is always ready to help us; they attend to our questions and request very diligently and fast. We have a beneficial biweekly meeting where we can go through specific details, questions, or doubts about the campaigns, the awards, the reviews, and the program. The only thing I miss is some more proactivity in suggesting improvements and bringing success stories as examples we can follow.
Both platforms are broadly alike and offer very similar capabilities. In my opinion, TrustRadius is optimized for the review process: getting new reviews, checking on them, classifying the quotes, opening discussions with our users, and providing them feedback. In comparison, G2 Seller Solutions focuses on providing vendors with benchmark information, more actionable intent data, and resources to take advantage of awards and grids.

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G2 Seller Solutions is very good at providing vendors with a review platform with all the basic capabilities you could need where you can impact large audiences that can generate a good volume of visits to your product pages. Thanks to this, you can get reviews and intent data from those visitors that can be used in many different ways. But have to work hard to succeed, so if you have a review program in place with a dedicated team, it is ideal for you; but if you don't have the bandwidth to invest time in this, you will probably get all the potential from this platform.