TrustRadius for Buyers

TrustRadius for Buyers

Top Rated
Score 9.1 out of 10
Top Rated
TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.
Read more

Recent Reviews

Read all reviews

How TrustRadius for Buyers Differs From Its Competitors

Value of Analyst Reports

Our company was using Gartner Magic Quadrant before, but we swithced to TrustRadius for Buyers as this is more user friendly and reviews are more detailed compare to other products. TrustRadius for Buyers is more reliable and reviews on TrustRadius for Buyers seems more genuine. Search …
Continue reading

Decision Factors

Before making a decision regarding purchasing a product our organization do thorough research and having lots of reviews from experienced user really help in making important decisions.Apart from that parameters like feature ratings and feature availability is also crucial factor while making …
Continue reading

Use Case / Buying Project

As described, I was working on buying a total package of software which includes all the editing and other formatting products, other than these it should also include any of the mailing software so that all the documents can be integrated with it and can be sent at the same time.
Continue reading

Decision Factors

There are various parameters like the feature ratings, how well the software and its features are with the current technology and stack, The list of integrations that it can do with the other softwares in the market. The videos and demos of the softwares. Other than that a real piece of review is …
Continue reading

Use Case / Buying Project

Microsoft Team's; we were in these meetings as a team of 20 on the decision to buy the product. For longer trainings, we do it online and have a broad audience; we need software that the general audience won't destroy. That's why we settled on Mircosoft Teams. It was a decision that took place in …
Continue reading

Value of Analyst Reports

Very practical and helpful, we used them to evaluate the decision to settle for the software used in the company; we usually research a variety of software development of the exact nature before deciding on one to ensure all are involved and the best decisions are reached.TrustRadius has been very …
Continue reading

Decision Factors

The experience other users have had is also something to look into. It's good for a company that desires to settle on software that serves for a long time on costs. Prices of the software, including acquisition and maintenance, are also a factor in deciding on software.
Continue reading

Use Case / Buying Project

We resold Palo Alto security appliances for a service provider in Mexico. They deployed a new IMS core and needed strong protection for this new infrastructure. Around 12 people were involved in the project and it took around a month to do the research, verify features, and do a business plan.
Continue reading

Value of Analyst Reports

I like that they are based on specific controlled testing environments and similar conditions. These show information that easily compares how similar products differ and how they stack with each other, but again, these are based on a testing scenario and not in the real world/production scenarios.
Continue reading

Decision Factors

Understanding the need or driver is really important to determine whether a solution is the one best fitted among a growing set of options available today. Sometimes the solution with the best score may not be the one that solves that need, so more specific research that looks for experiences and …
Continue reading

Value of Analyst Reports

To be honest, I didn't find them very useful because most of the data that has been mentioned is based on users' reviews based on their personal experience which is good to get a positive feeling about the product but, it was missing some key details like feature list, scope, pricing, support, etc.
Continue reading

Decision Factors

We do perform thorough research before selecting a product and having a good number of user reviews is always a plus point. Apart from that, we check for the product pricing and how easy it is for the product to integrate with existing infrastructure along with the value it will bring.
Continue reading

Use Case / Buying Project

The most recent product is Microsoft Power BI which was needed in order to visually interpret our data and look for trends. We use the interface to keep up with clinic monthly production and collections, using charts to see the effectiveness of recent marketing efforts, and in order to be able to …
Continue reading

Decision Factors

Aside from the overall score, we mostly look at the pricing of the service or product and make sure that it will be beneficial to our business goals. Also, looking at who else uses this product helps in determining if the product aligns with our needs. The videos included on the page are also …
Continue reading

Use Case / Buying Project

Myself and the human resource program manager were involved in the process for purchasing JazzHR. Just two total people. We needed this product because managing hiring between so many platforms is unmanageable. We researched and implemented all within around 2 weeks time frame. This is very …
Continue reading

Decision Factors

Feature set is a large portion of decision making for use. We always want to make sure to utilize technology and automation to its fullest. So anything you can do via software is considerable better for daily operations. Reviews, negative comments and concerns. Forums and FAQS are helpful tools. I …
Continue reading

Use Case / Buying Project

The most recent buying project I last worked on was our Conversation Intelligence Solution. We rely on this solution for our sales organization's enablement and coaching. Being a Business-to-Business Software-as-a-service technology, it is much easier to rely on artificial intelligence and …
Continue reading

Value of Analyst Reports

Using analyst reports and rankings like Gartner Magic Quadrant or Forrester Wave reports plays a role in product research and evaluation as long as the use case is the same as the evaluation criteria I guess.
Continue reading

Decision Factors

Along with a product’s overall score, there are other aspects that one should look for when determining whether a product will be a good fit for the organization or not. This includes but is not limited to product demos, product trials (if possible), available integrations, data and user …
Continue reading

Use Case / Buying Project

We purchased Microsoft Office 365 for overall solution of office work. As an organization we were looking for options which will reduce our dependency on other spreadsheets and docs for office work. 10 people were involved in this project. We did research for 1 month's time and came up with this …
Continue reading

Value of Analyst Reports

They are exhaustive and detailed reports and gives good insights about evaluating different players in the market and their standing. It ranks according to the data provided for each vendor and segment them on the basis of challengers, visionaries, niche players etc. I feel what actually is a …
Continue reading

Decision Factors

Product review of any software or product is the most important element of any purchase decision. Product reviews gives exact feedback about a particular software usability, its popularity and functions. Feature ratings and product videos help in understanding the dynamics of the product and …
Continue reading

Use Case / Buying Project

ITSM ServiceDesk system for the IT team in Singapore, Malaysia and Norway office. We need it to track the number of issues and requested raised by the users. There are 4-5 IT employees involved in this product evaluation and took us around 6 months to perform the research and purchasing this …
Continue reading

Use Case / Buying Project

As of now, We are procuring Backup Solutions. We need these solutions to protect our data from ransomware and we need to create at least three different copies for each of our data sets. In the pharma sector, there are different compliances that we need to maintain to comply USFDA Audit. Also, It …
Continue reading

Value of Analyst Reports

In most cases, we would not prefer to use any analysis report as far as a concern to the management. If so, we would submit the analysis report from Gartner Magic Quadrant which are having a vast report and detailed analysis. The Gartner Magic Quadrant uses only where the management decides to …
Continue reading

Decision Factors

We are performing really long exercises to choose the right product to fit our organization and per our needs. We would have done demos for the products and performed PoC to understand the product in real-time scenarios. Product reviews are most important for us. Product features and types of …
Continue reading

Use Case / Buying Project

The product was required so that the company could have a single place to plan and prioritize tasks, as well as then be able to discuss the specific tasks in the same place in context, rather than through a separate communication tool. Three people were involved directly, with around 5 more …
Continue reading

Use Case / Buying Project

The most recent project I worked on was for calendar integrations to provide the product users with an easy mechanism to reach out to the support staff by booking a meeting directly into the calendar. The objective was to provide real-time visibility into the calendars to book a quick 30-minute …
Continue reading

Decision Factors

Though the overall score is a good indicator, for me it's important to read into the low-rated reviews for any particular product. Apart from that, I find the features scorecard particularly useful. The external video links, which usually are on YouTube are also a great way to get more information …
Continue reading

Use Case / Buying Project

Our company has been using FullStory for several years and many business units make use of the tool. The main users are our product design team, product engineering team, and support team. While we did find limitations with the product, we were generally satisfied with it. When the vendor started …
Continue reading

Value of Analyst Reports

We have looked at Gartner Magic Quadrant and Forrester Wave Reports in our initial buying process; it helps us determine which vendors we want to evaluate based on where they fit within the analyst charts. Beyond that, we rely heavily on reviews and insights from studies on sites like TrustRadius …
Continue reading

Decision Factors

We have an elaborate review and scoring process when it comes to making a final decision and that includes; - Uptime and reliability - Support speed of response and availability - Integrations and API Controls - Analyst Product Reviews - Customer Stories - Product Demo - Pricing - Cloud vs On-Prem …
Continue reading

Use Case / Buying Project

This is for testing and evaluation of open-source logging solutions before the renewal of an existing contract and tool. The recommendation also came from subject matter experts to test out their recommendations and how they would fit into the needs of the project and familiar with operating and …
Continue reading

Value of Analyst Reports

Pros - They are independent, usually not driven by the sponsors, applicable to the work environment, and provide alternatives to consider too.
Cons - Sometimes you wonder if the article is sponsored but it is possible to cross-check and validate the comments or recommendations. Lots of comparisons …
Continue reading

Decision Factors

User reviews and sharing of the environment where the product is applied. good support reviews help with operations decisions and comparing costs to maintain the solution. Video presentations help when the solution is not readily available and helps to convince management. Also, options to …
Continue reading

Use Case / Buying Project

UUKI is the most recent project I worked on. This is the online community creation platform. A team of people is involved in this project. It took me 1 hour to research to purchase this product which I did via TrustRadius. TrustRadius helped me learn about this product.
Continue reading

Value of Analyst Reports

I have tried and tested many different software review platforms and hands down TrustRadius is the best. I've been using TrustRadius for over a year and I have been consistently impressed by the depth of the reviews and the transparency. The TrustRadius team does a great job of curating the best …
Continue reading

Use Case / Buying Project

I recently advised a few of our clients to purchase Loom for their business as it would help them streamline their remote communications to their clients in their sales and customer service process. It didn't take a long time to research Loom as I had heard through colleagues it was the …
Continue reading

Decision Factors

Demo of the product. API access for integrations. If they have a Zapier connector. Influencers/other businesses using it. Who they're targeting their marketing towards and if I fit into that.
Continue reading

Use Case / Buying Project

It was needed to support the design and manufacturing process of the business to ensure continued growth. There were only two people involved in the process myself seeking the advantage of the different software and the MD looking at the cost implications for the long term, and what hardware would …
Continue reading

Decision Factors

One of the key things we look at is can we export reports or spreadsheets that can be integrated into other software like Erp/MRP software. Depending on the software it can be critical to understand how easy it is to use the user interface on the software as some the users don't have the time or …
Continue reading

Use Case / Buying Project

We were looking for a test management tool. We trialed Zephyr by SmartBear, we tried a bunch of other free trials as well. We needed this because we have expanded our QA team by double and the management of our test cases were getting out of hand. 4 people were involved in this process. We took …
Continue reading

Decision Factors

Product reviews, ratings, demos, list of integrations, pricing, ease of finding the information we are looking for. If we have to pull teeth or jump through hoops to find information that typically leads us to not using that product.
Continue reading

Use Case / Buying Project

I was the sole decision-maker, but I do work with a team that, at certain points, needs to interact with various views within Asana. Asana is important to my business because it allows me to create flexible workspaces that adapt to the view needed to manage the project. I love that I can easily …
Continue reading

Use Case / Buying Project

As mentioned earlier, we've bought an antivirus/web protection software. We needed it for our office and home computers to protect ourselves on the internet. This was a two-part project actually. We used a competing product's free tier and wanted to upgrade to the premium version, but wanted to …
Continue reading

Decision Factors

It is very important to us that the pricing of a product is an accurate reflection of its feature set. A great product that is not affordable will be out of the question for use, but a cheap one that does not have the minimal features we require has no use either. We're looking for a balance …
Continue reading

Use Case / Buying Project

We needed a solution to help our sales team better track emails and lead outreach without having to manually enter data. Groove allowed us to manage this process seamlessly in the background as a simple plugin and we were able to find out about features and pros and cons of the software by …
Continue reading

Decision Factors

We definitely utilize product reviews and user ratings, but rarely watch videos or other services beyond user reviews, which offer the most valuable "boots on the ground" perspective.
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
Return to navigation

Pricing

View all pricing

Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
Return to navigation

Product Details

What is TrustRadius for Buyers?

With more than 470,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
Security

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of TrustRadius for Buyers are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 200)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
In our organization we use TrustRadius for Buyers to compare products before making a purchase decision, TrustRadius for Buyers comes in picture while comparing crucial functionality and key attributes.It gives overall perspective of experienced user as product review is done by genuine user. We used TrustRadius for Buyers in making decision regarding product name 'Palo Alto Network Next Generation Firewall' which we used for Detection Analysis and for making runbook for Detection triaging.
  • Experience user give their genuine review and share their experience and use-case
  • Reviews are precise and give exact information required while making and decision
  • Reviews are neutral without any changes done by publisher so these reviews can be trusted
  • Feature like auto saving while writing the review will help reviewers
  • Apart from above comment TrustRadius gives all the required information regarding product
As most of the reviewers of TrustRadius for Buyers are experienced, while reading the reviews we get all the pros and cons of product so overall this product is very practical and helpful in decision making. Reviews of same kind of category is available for detailed comparison which is really beneficial and time saving. Some of the scenarios where reviews are done only for gift card need to be reviewed more thoroughly as sometimes these reviews are not beneficial in decision making
Nilay Shah | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • The authenticity of the reviews
  • The searching of applications and softwares
  • Precise and Easy to Read Reviews
  • Direct integration of buying software
  • More marketing
  • Vendors section's UI should be improved
I am giving TrustRadius for Buyers a rating of 8/10 because it is very easy to locate or search for a review of software or product. Other than that, the user interface of TrustRadius for Buyers is really beautiful. I feel there is space for some improvements like the UI in "for vendors" section and the marketing and hence deducted two points out of 10.
Score 9 out of 10
Vetted Review
Verified User
  • Wide variety
  • Dependable
  • Experienced users give their experience
  • Not all reviews should be posted
  • Availability and timeliness
  • More languages in experience
TrustRadius for Buyers is a dependable source of information while evaluating buying software as experienced users give their experience using a variety of software. It provides the advantages and disadvantages of software, a crucial point in making decisions on buying software. Published reviews are vetted by the TrustRadius team before posting, making them very reliable.
Score 10 out of 10
Vetted Review
Verified User
  • Product reviews are done by people who really have experience and knowledge about the product.
  • The reviews are neutral and do not favor any product over others.
  • The reviews correspond to the real people's experiences and are not tampered with or modified by the publisher.
  • The information contained in the reviews is valuable and allows one to choose/discard a solution according to one’s needs.
  • TrustRadius is great and grows every day in the number of reviews and the number of products reviewed.
  • It will be interesting to include not only IT solutions but OT and mobile solutions since IP convergence are creating and expanding new opportunities.
TrustRadius is an excellent source of information to find the appropriate solution/product to respond to the need that motivates the search. TrustRadius helps and adds value to the decision-making process of an acquisition of a solution by providing verified reviews that support real-world experiences in an objective neutral way.
Score 8 out of 10
Vetted Review
Verified User
  • Trustworthy compared to others
  • Easy to navigate
  • Data well presented
  • Ordering of reviews based on fit to viewer
  • More reviews from technical stake holders
  • Examples of implementation and integration
As per the positives, very helpful as a first step on the route to making a decision - it gives you the ballpark sentiment regarding the solution.
Score 9 out of 10
Vetted Review
Verified User
  • Vast range of products.
  • Verified and genuine reviews.
  • Easy search for relevant products.
  • Detailed information about the products.
  • More granular fields in product comparison.
  • Ability to add products to profile which we are already using.
  • Referral program to add more verified users to write reviews.
TrustRadius has been a very big help when it comes to shortlisting products based on our requirements and with the help of the comparison feature we can do a quick evaluation of which products provides more features and better pricing. This greatly helps in going forward with only those products which fulfill most of our needs.
Score 10 out of 10
Vetted Review
Verified User
  • Many reviews.
  • Detailed input from other users.
  • Recommendations for other products.
  • Ease of navigation.
  • Clean UI.
  • Nothing, when researching a new product there is all the necessary information and the user's disposal.
I would highly recommend TrustRadius to someone who is researching a new product or software they need for their business. There is all the information a new customer would need such as reviews, videos, and other similar products, and everything is presented in a clean look. The page of a product does not look distracting or cluttered with unnecessary information. For someone who is looking for information about a new product, the TrustRadius page includes pricing and or fees associated with it. Overall, it is hard to not recommend TrustRadius to any business owner who is in need of researching a new product.
Score 10 out of 10
Vetted Review
Verified User
  • Readable
  • Straightforward
  • Real people comments.
  • Auto-save in the middle of writing review.
  • More products.
  • Less steps of reviewing.
I will recommend it because TrustRadius is very easy to search for reviews, and they are real comments from real people. I do trust TrustRadius as I put several comments on this website, it has a detailed review system to measure the products precisely. Our company is using TR to search for product purchasing.
Gavin Scott-Miller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Depth of reviews.
  • Ease of use for reviews and buyers
  • Large repository of reviews to look through
  • Session management can sometimes be a chore (lose your place mid review)
  • Sometimes applications are not here for review (app suggestion feature?)
  • Nothing else comes to mind!
I think that TrustRadius is a great software, it very much helps with organizations making decisions on software solutions that can make their organization better. I think a few ease of use and management features could be added on the reviewer side, but it’s all pretty minor stuff in my opinion.
Score 8 out of 10
Vetted Review
Verified User
  • Thorough reviews by fellow professionals.
  • Wide range of entry-level, mid-tier, and high-end B2B Enterprise and SMB technology solutions.
  • Easily accessed and the user interface is visually appealing.
  • The accuracy of reviews.
  • Pricing
  • Lack of Industry-related reports.
TrustRadius is a reliable source of B2B technology software reviews. Despite a buying decision should not only count on users' reviews, using supporting tools like TrustRadius hugely influences the decision.
Dr. ROOPESH RAO | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • good feedback
  • genuine feedback
  • comparative analysis
  • social media marketing
  • search engine optimisation
  • Instagram
TrustRadius for buyers is a good platform for buyers to evaluate various tools across different platforms. We can check out the reviews of the users and do buying decisions accordingly. We can use the feedback mechanism available to do purchase decisions helpful for us to purchase and buy software products.
Andy Wong Wing Cho | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Ability to review the products used by various users
  • Able to provide feedback to help the community to make better decision
  • 1-1 session with Trustradius team to provide feedback
This is a highly recommended site if you need to get wise decision based on the feedback provided by legitimate users.
Score 9 out of 10
Vetted Review
Verified User
  • Most comprehensive reviews.
  • Trusted buyers for Industry leading software.
  • Reviews are accurate and most advanced.
  • Need more marketing to come across to this platform.
  • Need more rewarding reviews to attract more people to participate.
  • Need to enhance more rewards and review features.
I found TrustRadius very attractive and simple to identify the products reviewed. It has so many features that we can use it for our purchase. The details of reviews really help us to choose what is really appropriate and what are the trending products now. Each review has been found to be very natural and applicable to the recent market trend.
Score 8 out of 10
Vetted Review
Verified User
  • It is a one-stop shop for software reviews.
  • I believe the reviews I read here.
  • It covers all the options you are looking at, so comparison is easy.
  • I only use a small fraction of the software that has been reviewed.
  • Sometimes the reviews are for use cases different to mine.
The reasons previously mentioned - TrustRadius has all the options I would be looking at in one place, and the reviews tend to be comprehensive. The only downsides are that sometimes the reviews are for use cases different from mine.
Score 8 out of 10
Vetted Review
Verified User
  • Filter and read into the low rated reviews to identify red flags.
  • Headings provided by reviewers usually sets the theme they're covering in much detail.
  • Different sections with review that cover specific details such as FAQs and Pricing.
  • Sorting of the default view of reviews since the initial reviews can play a big role in decisions.
  • More visibility into what went into certain product's score for the rating it has.
  • Help secure great deals on the softwares for which reviews are available.
TrustRadius is a single-stop shop to quickly get information on any software and establish its common use cases, and even more importantly establish if the claims made in marketing promotions are legitimate in the first place. TrustRadius, as the name signifies, is out there to create trust with reviews received and vetted from a trusted community of product users.
Score 9 out of 10
Vetted Review
Verified User
  • The ability to find customer stories in our vertical.
  • Being able to connect with use cases and case studies for products we're evaluating.
  • TrustRadius for Buyers provides a consistent and reliable experience.
  • Since some reviews can be incentivized, it's hard to determine their legitimacy.
  • Some reviews are older and might not be relevant to the product if it has undergone a major design and functionality changes.
Generally speaking, the reviews on TrustRadius for Buyers are consistent, high quality, and reliable. The only point that makes me and others in my company question the transparency of some reviews is that reviewers are sometimes provided with tangible incentives to write reviews. Otherwise, we rely on TrustRadius for Buyers as one of the KPIs when evaluating a product to add to our tech stack or replace an existing one.
Score 10 out of 10
Vetted Review
Verified User
  • References
  • experiences
  • Possible solutions to be considered.
  • None
Reviews by professionals and the applicability to the possible issues or solutions to fit work environments. Experiences firsthand by the reviewers help a lot during the reviews and selection of the products. What works too is that you can check further with the reviewer's background to understand the role and closeness to the solution.
Amandeep Singh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • I've used product reviews to help make smart purchase decisions, and I've also used other types of reviews to learn more about products and services. I've always been wary of online reviews, though, because they can be biased and dishonest. I can say that this review platform is legit, 100% trusted, and verified, with quality reviews that don't have ads, promotions, or bias. TrustRadius is well designed and easy to use, and I can find what I need quickly without any issues. There are tons of reviews to choose from, so I can always find the information I need fast and easily.
  • TrustRadius is the best product comparison site I have seen for software reviews. The design is clean and easy to use, and the list of features is what really makes this site shine. If you are looking for a way to compare products, this is the place to go.
  • The best platform for product reviews, helps me make a decision before buying a product and also helps me find a similar product.
  • TrustRadius in my opinion is not missing anything!!
This is by far the best online software review platform compared to other platforms. There are 100% trusted verified users and quality reviews. No ads, no promotions, no bias. Reviews are written by real people and are verified. I would say this is the best platform for product reviews, it helps me make a decision before buying a product, and also helps me find a similar product.
Score 10 out of 10
Vetted Review
Verified User
  • Abundance of reviews.
  • Short reviews with bullet points.
  • Clear distinction between pros and cons.
  • Lots of real reviews from real people.
  • Would prefer if Reviewer Sentiment + Reviewer Pros & Cons was higher on the page instead of Recent Reviews (would reduce scroll and make for faster reading).
  • Too much info on each review page - I only want to see Review Sentiment/Pros Cons/Detailed Reviews.
  • Move REVIEWS AND RATINGS section way higher on the page (takes a while to scroll to get to this section.
Because it's always nice to get a comprehensive overview of what others say about the software before purchasing.
Matt McAuley  AMIMechE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Easy to use UI.
  • A great place for professional software reviews.
  • Great structure of how reviews are written.
  • It would be great to see what country the user was from as software features do vary.
It is one of the only professional review sites that my colleagues are aware of. And it has been a great help in making decisions on investing in software that will be key to the company for the long term. A wrong decision could cost the company thousands of pounds, and thousands of hours of wasted time.
Score 10 out of 10
Vetted Review
Verified User
  • I really like TrustRadius because the reviews are written by users like us.
  • It is a free tool.
  • You can find reviews for almost any product.
  • I don't think the platform is missing anything.
Easy to use, lots of reviews written by users like us. I always start with TrustRadius when we are looking for new products. Actually not having a review on TrustRadius is a red flag for me. I also like that the information is easy to digest.
Score 9 out of 10
Vetted Review
Verified User
  • I like that the vetting process for reviewers is more rigorous than other platforms
  • The presentation of their reviews is well designed and easy to scan
  • Video reviews are offered
  • On individual product review pages making the sections more obvious - the header size is almost the same size as the body copy, so everything blends together. Add additional colors to highlight sections as well.
  • Improve the video review process. The automated process was hard to work with.
Overall it's a well-designed platform that is easy to use and credible.
Arpad Szucs | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Great selection of competing products.
  • Honest reviews of real users, that we can really trust.
  • The website has great UX, with easy navigation and great search functionality.
  • Would need a category for WordPress related software.
  • Needs more open source software reviews.
TrustRadius is a great place to find real user reviews of software. It's a great resource for individual users and entrepreneurs too. As a WordPress developer, I would like to see more reviews from the WP ecosystem. More premium WordPress plugin reviews, web design, and development tool reviews, and more open-source software comparisons. Otherwise, it's almost perfect.
Score 9 out of 10
Vetted Review
Verified User
  • It is simple to find reviews for a wide variety of products
  • The product reviews are organized in an easy to find way
  • Product reviews are trustworthy and written by real verified users and buyers
  • It would be great to have more reviews of some products, which only have a handful of reviews
  • Expanding to include reviews of products in additional software categories would be helpful
  • It would be helpful to see a snapshot of reviews without having to click into full reviews of every product
It's a simple way to find honest reviews of software we are exploring for purchase! It is simple to navigate and an easy way to find information on a wide variety of products. The site is easy to navigate and provides simple feedback on products utilized across sales and CS organizations worldwide.
Return to navigation