TrustRadius
TrustRadius is a review platform for technology buyers to discover feedback from real users.https://media.trustradius.com/product-logos/VW/1x/C48SFILK1B55.PNGTrustRadiusWhy I trust TrustRadius for what works.2019-02-06T14:54:25.832ZWe had a client who needed to cut through the BS of sales pages and look at what real users had to say. No hype but real people who use the product. The client needed a CRM that works out of the box and was easy to use. Every vendor told us the same thing. Not everybody could have the best product. When you read the reviews on the site you are only seeing the best of the best. I need to know what real problems other people had and are they in the same niche. My client trusts me to be right.,To understand my options (i.e. build my short list or long list)
To compare products
To determine what to ask a vendor
To validate vendor claims
To confirm my decision
To find evidence to support my recommendation to colleagues or my client
To see what other users think of the product I am currently using,I look for problems that other people have. When did they use it? A review 6 months ago, might not be what they have today. Also what type of business was it that made the review. Also, what are the people saying? Did they like it but not a good fit? I look for how likely are they to recommend it. The 7-8 review really tells what's happening. The 1-2 ratings just have the wrong product, to begin with.,Last updated. It's important to have recent reviews.
Reviewer's Company Size. That tells me if I am even in the right market. If it's out of the budget I can skip it.
Pros and Cons. Getting real reviews from people who use the software is the next best thing to buying, learning and reviewing it. We can now see if its a good fit by the company size and when it was updated.,Could Reviews be sorted by niche? I see the niche by the profile. But could I sort on that?
Is the client still using the software 3,6,12 months later?
Please make the font dark. https://screencast.com/t/FX7WQ26C The light gray is hard to read.,10,Youtube. Ask friends. Facebook groups. Nothing beats real people sharing what works and what doesn't. Skip the hype. It makes finding out what's real and what's just sales page copy easier. I can use the reviews to back up things that might not be a strong point in the sales process. On the other hand I can find things that might not be huge to other people but are massive to me.,The people are real. I can see and Google about them. It's not a bunch of fake reviews that are all 5 stars. Shows what's not great about the software. Talks about what the real use case was for it. Did it not work because it was the wrong product, or the product didn't live up the sales copy?,HubSpot, AdRoll, Google Ads (formerly AdWords), WordPress, Adobe Photoshop, Asana, Slack, Thrive, Google Analytics, Adobe AnalyticsCharles KirklandA Review on Reviews2019-02-01T15:19:25.163ZAs Chief Editor and a founding member of Open Dialogue, Ideas, and News (ODIN), part of my duty is managing content direction and keeping track of the editing process. To keep things on track, I knew I needed to utilize a capable but relatively simple project management software so that my team could contribute to the process without unduly burdening themselves. TrustRadius was very helpful when it came to researching which software to use because I knew I could trust their reviews to be from real people who actually had experience with the products.,To understand my options (i.e. build my short list or long list)
To compare products,I enjoy listed pros and cons in my reviews as well as a description of what the reviewer uses the product for, so I can know how applicable their experience is to my situation. I for one don't put too much stock in a product's star rating, as it's a pretty ambiguous scale.,Reviewer Accountability, the fact that reviews are linked to your business profiles
Having a multitude of ways to view review information
Having product competitors and alternatives listed with the reviewed item,It's somewhat hard to find the about section on the website. I really didn't know what I was interacting with in terms of site purpose at first.
I think what you provide is good but not enough people know about it. Increasing brand awareness is something I think could be worked on.,10,Tech review blogs were my main source of research and comparison. That source does (usually) provide more of a user story, but the information contained in TrustRadius reviews was much more compelling and helpful.,TrustRadius is the only pure review site I use. I do check reviews on product pages but I know that those can be paid for and so little trust is put in them.,Trello, OneNote, SmartDrawAddison RubleI trust TrustRadius to shorten the radius of vendors I need to evaluate2018-12-14T15:59:44.898ZI was trying to get a better understanding, personally, of the players in the usage analytics space. I run a hockey-website with some friends and we're interested in being able to track our users as they traverse the site. Myself, and two friends are in charge of the decision making process.,To understand my options (i.e. build my short list or long list)
To compare products
To see what other users think of the product I am currently using,Online reviews matter because they are peer-provided. We need sites like yours to create and maintain a site that encourages your customers to leave reviews, monitors the reviews they leave, and continually improves in its services. It also helps us run our business better today. Reviews that are both positive and negative help provide balance to our evaluation.,Ranking of vendors
Detailed history on the vendors business profiles
Peer-reviewed commentary
Identifying competitors in their space,Linking to market collateral would be nice
Any pricing information
Customer service model details,9,Mainly talking to other colleagues in the web-design space to see who they recommend. Other than that, we are reliant on the internet to give us the information that we need. Search engines such as Google, Bing, etc.,Employers, clients, colleges and customers are increasingly using Google as their sidekick before making important decisions. But it's important that sites like TrustRadius exist to aggregate the most important of information so people like me do not have to spend to much time evaluating competitors and enable me to make quick decisions on how things will need to work for me.,SAP Analytics Cloud, Camtasia, CimplAllan YogasingamMy TrustRadius for Buyers Insight. The most sophisticated B2B site in the cloud.2019-02-04T17:30:20.575ZAs a web application developer, it is my role to research all forms of web builder platforms. While I was comparing Wix and WordPress, I found myself browsing trustradius.com since it had great insight from diverse technology platform users. I was able to make an informed determination, which has had a great impact since then.,To understand my options (i.e. build my short list or long list)
To compare products,What I consider while using reviews to make decisions are pros and cons from several real users. All sorts of reviews are great and I value them equally. However, due to versioning, which is common in all platforms, I focus on current insights.,It has an intuitive feel and look, which makes it simple to navigate every feature that it has.
TrustRadius is accessible via any internet-connected device, provided there is robust cloud computing.
TrustRadius is affordable - hence, no subscription fee attached in order to read reviews on TrustRadius.,Although they offer filter features, I think they lack one thing only. I would suggest that they add the ability to filter by region in order to know how other users from a specific area feel about a given platform.,9,I only used fitsmallbusiness. I liked TrustRadius since it had lots of current insights compared with fitsmallbusiness. Also, fitsmallbusiness didn't have a filter feature and that limited my ability to check reviews by industry.,My experience with TrustRadius was great since it has moderate reviews, but they are more real compared with the other site that I used. Also, TrustRadius had a wide range of features, including more filter features, which not only allowed me to focus on current reviews, but also on reviews based on industry.,K2 Platform, WordPress, WooCommerceAnilkumar PatelValue added reviews2019-01-29T17:48:08.108ZI was researching and comparing accounting software. TrustRadius offered me an opportunity to review the pros and cons of a variety of software and provided user feedback. I plan to use the information received to recommend software to my manager to bring accounting functions to modern standards.,To understand my options (i.e. build my short list or long list)
To compare products
To find evidence to support my recommendation to colleagues or my client
To see what other users think of the product I am currently using,I prefer reviews to be as detailed as possible. I'm interested in knowing if the sales team is helpful or not, and if the overall customer service is average or excellent. Additionally, I am interested in current customers' experience with the implementation of software, the actual use of the product and their opinions on what works and what could use improvement.,Detailed descriptions
Reviews
Ratings,It would be helpful if users can mark whether or not the review was helpful
The ability to sort reviews based on date,9,I did a general search for each of the software I was interested and reviewed several sites. The reviews posted on TrustRadius were more in-depth reviews.,I had a pleasant experience using TrustRadius for my research, it allowed me to conduct other searches and comparisons.,Microsoft Dynamics SL, QuickBooks Online, AnybillLashawn Brown
Unspecified
TrustRadius for Buyers
134 Ratings
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