Awesome internal tool
November 25, 2015
Awesome internal tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gainsight
Gainsight is used by my entire CS department. We use it to organize information on our clients so we can all stay on top of their account. It has been very helpful, especially when using chatter to discuss matters internally.
- Organizes client accounts.
- Quick access/view to all accounts.
- Chatter makes internal conversations readily accessible.
- UI could be more clean.
- Less scrolling.
- More links.
- Increased employee efficiency
- Helped me provide better customer service
I haven't used another software like this.
26 to 50 people