Item: Gainsight CS
Rating: 8
Author: Soon Hwang

Overall Satisfaction with Gainsight CS

In our organization, We utilize Gainsight CS to review Scale Accounts. We track usage metrics and observe low activation.

I think the Gainsight CS User Experience & UI (user interface) have room for improvement

The impact Gainsight CS has on our business objectives is Alerting for CTAs (calls to action)

I gave Gainsight CS this usability rating because, in my opinion, Gainsight CS is easy to use and navigate and is engaging.

Not sure

Yes

Yes

Yes

Yes

I think I am likely to recommend Gainsight CS to a colleague because, in my experience, Gainsight CS is well suited for monitoring SMB accounts.

Gainsight CS Feature Ratings