Good partner
March 28, 2023
Good partner
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Cloud CX
Quality Assurance
- support
- call assigment
- compatibility with other platform
- Quality assurance
- better self serve knowledge base
- training options
- cost saving
- customer experience
self assistance
Do you think Genesys Cloud CX delivers good value for the price?
Yes
Are you happy with Genesys Cloud CX's feature set?
Yes
Did Genesys Cloud CX live up to sales and marketing promises?
Yes
Did implementation of Genesys Cloud CX go as expected?
Yes
Would you buy Genesys Cloud CX again?
Yes