Great Review.
June 21, 2023
Great Review.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Cloud CX
Telecommunications, Reporting, Interactions, Customer Experience.
- Tracking and Reporting.
- Customer Interactions - Recording.
- Automation
- Customer Experience.
- Simplifys reporting.
- Great benefit for tracking.
We are looking to utilize this functionality in the future.
Do you think Genesys Cloud CX delivers good value for the price?
Yes
Are you happy with Genesys Cloud CX's feature set?
Yes
Did Genesys Cloud CX live up to sales and marketing promises?
Yes
Did implementation of Genesys Cloud CX go as expected?
Yes
Would you buy Genesys Cloud CX again?
Yes