Genesys Cloud CX is a serious and powerful tool to close your technological gap.
June 21, 2023
Genesys Cloud CX is a serious and powerful tool to close your technological gap.
Score 10 out of 10
Vetted Review
Overall Satisfaction with Genesys Cloud CX
Genesys Cloud CX addresses many of our customer's needs in any vertical and any size. Is a powerful tool that has shown to be of great use to increase customer experience and increase revenue.
- Customer Journey.
- Omnichannel
- CRM integration.
- Reporting
- Capital expense savings.
- Return on Investment.
- CSAT
Avoids churn, increases info exchange, increases CSAT.
A smooth migration strategy can be done. It helps customers to design a path that doesn't put their operation and customers at risk.
Do you think Genesys Cloud CX delivers good value for the price?
Yes
Are you happy with Genesys Cloud CX's feature set?
Yes
Did Genesys Cloud CX live up to sales and marketing promises?
Yes
Did implementation of Genesys Cloud CX go as expected?
Yes
Would you buy Genesys Cloud CX again?
Yes