GetResponse - response is exactly what you get.
July 09, 2015

GetResponse - response is exactly what you get.

Vitaliy Vinogradov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GetResponse

We use GetResponse to target our most active subscribers that have responded in the past. It's a great way to gauge true engagement of our lists because the results are always consistent. It also provides a great platform for somebody new to email marketing - a great easy to use system.
  • Above average deliverability - There are very few ESPs that are as consistent in delivery as GetResponse.
  • Easy to use - although it's not laid out like most other ESPs, it is easy to use and learn once you get the hang of it.
  • Autoresponder features - The calendar planning and perfect timing features make it perfect for maximizing ROI
  • Layout - A lot of features were hard to find. A more standard layout would be beneficial to users that have tried other services in the past.
  • Flexibility - There is a lack of flexibility with the system, sometimes advanced email marketers need some features that just aren't there.
  • List Options - Better list sorting and segmentation.
  • Overall positive ROI - higher open rates than before has caused our ROI to increase.
  • Less Problems - The service never has downtime or issues. Always ready to send at a moments notice.
  • Sendinblue,MailRelay,Mandrill,AWeber
I would say GetResponse is the perfect product for somebody who is new and looking for quality. Most alternatives are specialized for different types of mailing. So if one ESP doesn't work, another one will. SendInBlue for example is better suited for higher volume mailing but the engagement is not as high and cost is low as well.
GetResponse is well suited for a simple platform for online marketing for smaller lists. It is not well suited for large volume mailing. I recommend self hosting or using an alternative such as Mandrill. Pricing is pretty fair, I would say for the results you get there is very few that offer a service that is comparable for the price.

GetResponse Feature Ratings

WYSIWYG email editor
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
A/B testing
Mobile optimization
Email deliverability reporting
List management
Triggered drip sequences
Standard reports
Custom reports
Not Rated