Love BG but don't like the lack of support from Blackbaud.
January 30, 2018

Love BG but don't like the lack of support from Blackbaud.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)

BG is the grantmaking software our organization utilizes to maintain records and manage grants. We also use IGAM as our online application process.

Pros

  • Very user friendly.
  • Lots of users to collaborate with.

Cons

  • User support, particularly with user conferences. Microedge used to have a great conference for users but after the merge with Blackbaud, I no longer attend because the conference has very little content for BG users.
  • It has had a positive effect on productivity.
Private foundations that grant to non-profits.

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