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10+ year event manager for large nonprofit
May 26, 2021

10+ year event manager for large nonprofit

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

We use this platform for all of our auction, donation and fundraising activation management. We utilize this for six plus fundraising events throughout the year. We work closely with this staff to set fundraising goals and implement strategies to execute these initiatives. This allows the organization to safely facilitate payments.
  • Very user friendly.
  • Highly utilized in the nonprofit sector, so donors are familiar with it.
  • Great staff support.
  • On-site staff support is variable, inconsistent on their performance (different staff every event).
  • Certain functions can be improved upon for better functionality (auction donation form).
  • Lots of updates coming out constantly. Hard to keep up.
  • Greater funds raised in the silent auction.
  • Improved donor communication during events.
  • Auto generated auction analytics.
GiveSmart is far superior to Greater Giving. It is far more intuitive for staff and event attendees. They also have better staff support and online resources. They also work with a significant amount of nonprofits so they’re constantly taking feedback and improving the system. Also, highly customizable, which is unique. You can easily make it cohesive with your overall event branding.
This system is very easy to customize. Also, we’re regularly having to train new staff and volunteers on the system and they have great trainings that we will send off to new staff. This is ideal so we don’t have to repetitively train people on the system. They can also set up a dummy site for people to play around with and familiarize themselves.
I’ve worked with this system for many years and have always had a positive experience. I manage the selection of this software annually and have yet to see or find a software that provides a comparable experience for staff and event attendees. I always recommend this system when asked by other organizations what we use.
This site is highly customizable, compared to other bidding software on the market. Year over year it continues to get more advanced in its customization capabilities. You can completely edit/code the landing page. The auction page can be made to match you color scheme and add in sponsor logos or important event messaging.
If you are planning a fundraising event this software is great for you. It is full service auction (live and silent), raffle, donation campaign, paddle raise and raffle facilitation. It was critical in 2020 as we pivoted to virtual events. This made it easy to communicate to our virtual attendees.