An insightful and powerful tool
August 24, 2022
An insightful and powerful tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Glassbox
Being able to track and analyze the behavior of our users in an automated way and also generates actionable insights. We couldn't figure out what caused frustration to our users while browsing our website and what were their reasons for dropping off. We are now able to make decisions based on 100% data and in a timely fashion and improve any issues during the customer flow.
- Tagless capture of 100% data
- Tying struggles to revenue
- Mobile analytics
- Reporting
- Clean up the inconsistent behavior when trying to navigate to specific parts of playback.
- Session replay
- Business flows
- Funnel reports
- Improve website usability
- Identity pain points
- Improve conversion flow
Glassbox has a good understanding of what is needed in terms of an analytics tool. The tool's ability to capture 100% data and generate AI-driven insights is one of the reasons we decided to go with Glassbox. Further, Glassbox's ability to provide instant recommendations on how our revenue can be increased just by fixing an issue on one of our web pages has been a game changer.
Do you think Glassbox delivers good value for the price?
Yes
Are you happy with Glassbox's feature set?
Yes
Did Glassbox live up to sales and marketing promises?
Yes
Did implementation of Glassbox go as expected?
Yes
Would you buy Glassbox again?
Yes