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October 06, 2021

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Shahab Razak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glip

Glip is used as an "unsupported" app but that does not diminish its effectiveness as a collaboration tool for sales and support departments where customers demand it. A few departments employ Glip for interdepartmental projects and tasks as a separate entity to Microsoft Teams or Webex Teams in order to maintain a focused channel away from the complicated dashboard that Glip and similar apps tend to make too "chatty".

Pros

  • Workspace makes it easy to create and assign tasks
  • Analytics engine and dashboard is intuative
  • Events and Calendar feature is robust and easy to use
  • Video meetings are reliable and easy to operate
  • Chat feature is reliable

Cons

  • Contacts integration is complex when trying to map to several directories
  • Contacts are not organized or customizable effortlessly
  • User Interface gets complicated and disorganized very quickly
  • allows individuals to organize and manage tasks for multiple projects
  • opens a clearer communication channel between individual and project team
  • document task status in real-time
  • data quickly becomes complicated and disorganized
  • contacts are difficult to manage, organize, and secure
The team tasked with selecting a collaboration tool shortlisted Glip along with Microsoft Teams, and Webex Teams because they performed well and were reliable in our demanding Enterprise footprint. Glip also has a global presence and many applications to integrate with and many of the features were on par with its competitors.

Do you think Glip (discontinued) delivers good value for the price?

Yes

Are you happy with Glip (discontinued)'s feature set?

Yes

Did Glip (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Glip (discontinued) go as expected?

Yes

Would you buy Glip (discontinued) again?

Yes

Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.

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