TrustRadius: an HG Insights company

Glip (discontinued)

Score9.7 out of 10

30 Reviews and Ratings

What is Glip (discontinued)?

Glip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Glip (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 30 ratings of Glip (discontinued)'s features
View all features

Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 7.8

Areas for Improvement

Reviews

What users are saying about Glip (discontinued).
View all reviews

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Incentivized
Shahab RazakView profile
Senior Network Architect in Information Technology at Finastra (5001-10,000 employees employees)

Pros

  • Workspace makes it easy to create and assign tasks
  • Analytics engine and dashboard is intuative
  • Events and Calendar feature is robust and easy to use
  • Video meetings are reliable and easy to operate
  • Chat feature is reliable

Cons

  • Contacts integration is complex when trying to map to several directories
  • Contacts are not organized or customizable effortlessly
  • User Interface gets complicated and disorganized very quickly

Return on Investment

  • allows individuals to organize and manage tasks for multiple projects
  • opens a clearer communication channel between individual and project team
  • document task status in real-time
  • data quickly becomes complicated and disorganized
  • contacts are difficult to manage, organize, and secure

Alternatives Considered

Microsoft Teams, Webex App, Google Calendar, GoToMeeting and Google Hangouts Meet

Other Software Used

Webex App, Microsoft Teams, Google Hangouts Meet

Glip: A solid app that gets the job done.

Incentivized
Logan WiserView profile
IT Director at Home Base Appraisal Management (11-50 employees employees)

Pros

  • Makes communication easy, either with teams or direct IM.
  • It's fun to use, especially the gif feature.

Cons

  • Support - if you don't have active phone account with RC, support is difficult to obtain.
  • Reliability - I have dealt with several cases where employees don't receive messages or don't receive them till much later.

Return on Investment

  • We have the free plan with a little over 30 users so it is a good investment.

Alternatives Considered

Slack

Great product at a reasonable price point. Lacks integrations.

Incentivized
Hernán SilvaView profile
Senior Front-end developer in Engineering at Velocity Partners (201-500 employees employees)

Pros

  • Ease of use: It is extremely easy to use Glip and its features.
  • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
  • Scalability: This products scales well both in users and in pricing.

Cons

  • Integrations with other products: Glip has some integrations but not all you would like. There are a dozen or more apps you can use the product with, but your team might have the need to connect the app with another popular product or service that Glip still does not have (Confluence, for example).
  • Can't create bots or custom integrations (?): As far as I know, you cannot create bots or custom integrations with other apps.
  • Performance: Looks a bit slow to start for the first time, the app will load slower than other apps. Not sure if this is because I work on a large team or anything else, but the feeling that Glip loads slower than anything else makes me think that the app's performance has some room for improvement.

Return on Investment

  • Less money to be paid for the same service.

Alternatives Considered

HipChat and Slack

Other Software Used

Slack, Fortinet FortiGate, Laravel PHP Framework

Usability

very good and qualitative

Incentivized
Karim MahrougView profile
Sales Manager - France in Sales at EF Englishtown (501-1000 employees employees)

Pros

  • Quality of the video calls.
  • Invitation to calls/meeting planner.
  • Ease of connection.

Cons

  • Chat can be improved
  • To have the functionality to share files

Return on Investment

  • Quality of the tool is very positive and helps to have good communication with customers.

Alternatives Considered

Skype

Other Software Used

Salesforce.com

Check it out if you want ONE app for scheduling, management, and communication

Incentivized
Joe "JC" CrossView profile
Co-Founder in Sales at Matter Of Pact (1-10 employees employees)

Pros

  • Task management -- both as an individual and as a team. It's easy to assign tasks and monitor progress.
  • Video conferencing -- we use Glip to host calls. I appreciate the ability to host a call and manage tasks immediately within the same application.
  • Scheduling -- schedule meetings and tasks, and they will immediately appear in your calendar.

Cons

  • User Experience -- it can sometimes be confusing knowing whether you're looking at your personal tasks or that of the group.

Return on Investment

  • Glip has made it immensely more practical to manage team meetings, coordinate tasks, and hold video conferences. While some other apps might have a simpler user interface, you pay the price in having to adopt multiple applications to get the job done.

Alternatives Considered

Zoom, Slack and Wunderlist

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